Team Lead

Policybazaar; Ahmedabad District; On-site; INR 450,000 - 600,000; Full time

Benefits offered by this job

Medical insurance

Incentives

Gratuity

Job summary

Policybazaar in Ahmedabad district, Gujarat, is seeking an Insurance Sales (Health Insurance) professional to lead B2C sales operations and relationship management with clients. You will monitor sales targets, coordinate with internal teams, and drive client satisfaction.

Develop and maintain strong client partnerships, provide weekly updates to stakeholders, and participate in special projects as needed. Excellent communication and leadership are essential.

Qualifications

• Strong leadership and team-management skills.
• Proven experience in health insurance sales or related field.
• Excellent verbal and written communication; ability to mentor juniors.

Responsibilities

• Manage day-to-day Sales targets (B2C Sales).
• Maintain high levels of employee and customer satisfaction.
• Establish & Manage Relationships / Engagement with clients.
• Oversee teams, set goals, and report to executives on a daily basis.
• Monitor and document staff schedules and absences.
• Coach & mentor Team leads to improve team performance.
• Provide weekly/monthly client updates and drive continuous improvements.
• Collaborate with internal teams; act as key contact for business queries.

Skills

Leadership

Sales Management

Customer Relationship

B2C Sales

Communication

Job description

Insurance Sales (Health Insurance)

Responsible for managing the operations seamlessly and timely SLA delivery, along with

maintaining high levels of employee and customer satisfaction

Establish & Manage Relationships / Engagement with the Clients.

Oversight of the team organizes resources, sets goals, calls out strategy from Executives and the client on a day-to-day basis, reporting responsibilities

Managing day-to-day Sales targets (B2C Sales)

To monitor and document the work schedule of staff and absences.

Build a strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth

Taking weekly and monthly calls with clients to understand the expectations from the teams, and providing updates

Ensure that all audit-related issues are brought to a close

Identify and drive continuous improvements and initiatives in the process

Coach & mentor the Team lead so that they can manage their teams better

To ensure that all internal customer queries are followed up on a timely basis

Collaborate with internal teams.

To be the Key contact for all problems and queries with the specific business assigned.

Take on special projects as per business need

Action-Oriented, Integrity and Trust, Perseverance

Command Skills, Problem Solving, Drive for results, Standing along and Directing Others, Managing & measuring work.

Ability to handle sales pressure

Excellent verbal and written communication skills

Strong external and management reporting skills.

ISMS Responsibilities:

Follow the instructions of Function Heads, operate systems on behalf of Function Heads, and serve users authorized by Function Heads;

Provide technical consulting assistance to Function Heads so that information systems can be built and run to meet business objectives best; Ensure the safeguarding of information in their possession.

Accepts responsibilities for the operation and protection of information assets, and Perform the work as delegated by the Function Head. Desired Skills and Experience-

Proficiency in team management skills to hold meetings and conduct performance reviews to help employees meet Performance Targets

Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring.

Health / Term Insurance Sales:

Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

Ability to communicate and resolve issues that affect the Performance Criteria

Ability to lead employees on their team to the performance of the Performance Criteria.

What Do we offer:

• Best CTC in the industry along with per-month incentives, medical insurance, and Gratuity.