Tcs is hiring-L2 Microsoft 365 & Collaboration Engineer-Pan India

Tata Consultancy Services Limited

India

Hybrid

INR 1,000,000 - 1,500,000

Full time

5 days ago

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Job summary

Tata Consultancy Services Limited is seeking a skilled L2 engineer to support and administer Microsoft 365 services in a hybrid environment, ensuring service availability and adherence to SLAs. The candidate will have extensive Experience (36 years noted) in Microsoft 365 support and administration.

Responsibilities include managing Exchange Online and On-Premises (Hybrid), Teams, and SharePoint Online, with emphasis on Entra ID, Azure AD Connect, and PowerShell scripting for automation.

Qualifications

Bachelor's/Master's in Computer Science or equivalent (can be marked optional or flexible)
Relevant Microsoft certifications preferred
Experience supporting hybrid Exchange environments

Responsibilities

Administer and support Microsoft 365, Exchange Online, and Exchange On-Premises (Hybrid) environments
Manage mailboxes, distribution groups, mail flow, transport rules, and Exchange migrations
Administer Microsoft Teams, including Teams, Channels, Meeting Policies, Calling, and collaboration features
Manage SharePoint Online sites, permissions, document libraries, and user access
Support Entra ID (Azure AD), Azure AD Connect, MFA, and Conditional Access
Troubleshoot incidents, perform root cause analysis, and implement service improvements
Develop and maintain technical documentation and operational runbooks
Collaborate with infrastructure, security, and cloud teams to resolve complex issues

Skills

PowerShell scripting

Microsoft 365 administration

Exchange Online / Hybrid

Teams administration

SharePoint Online administration

Entra ID / Azure AD

Azure AD Connect

Active Directory

Windows Server

DNS / mail flow

ITIL incident & change management

Documentation & runbooks

Education

Bachelor's degree in Computer Science or equivalent

Tools

Exchange Online

SharePoint Online

Microsoft Teams tooling

Job description

Job Requirements*

Skilled L2 engineer to support and administer Microsoft 365 services in a hybrid environment, ensuring service availability and adherence to SLAs
36 years of relevant experience in Microsoft 365 support and administration
Experience supporting enterprise hybrid Exchange environments
Hands-on with Microsoft 365, Exchange Online & Exchange Server (Hybrid), Microsoft Teams, and SharePoint Online administration
Working knowledge of Entra ID (Azure AD), Azure AD Connect, Active Directory, and Windows Server
PowerShell scripting for administration and automation
Sound understanding of DNS, SMTP, mail flow, and authentication
Familiarity with ITIL-based Incident, Problem, and Change Management

Key Responsibilities*

Administer and support Microsoft 365, Exchange Online, and Exchange On-Premises (Hybrid) environments
Manage mailboxes, distribution groups, mail flow, transport rules, and Exchange migrations
Administer Microsoft Teams, including Teams, Channels, Meeting Policies, Calling, and collaboration features
Manage SharePoint Online sites, permissions, document libraries, and user access
Support Entra ID (Azure AD), Azure AD Connect, MFA, and Conditional Access
Troubleshoot incidents, perform root cause analysis, and implement service improvements
Develop and maintain technical documentation and operational runbooks
Collaborate with infrastructure, security, and cloud teams to resolve complex issues

Job Qualifications & Skills

Details / Example Content

Energy, Oil & Gas

Specifically operates in natural gas exploration, production, and electricity generation

Messaging & Collaboration: Microsoft 365, Exchange Online / On-Premises (Hybrid), Microsoft Teams, SharePoint Online.

Identity & IT Operations: Entra ID (Azure AD), Active Directory, incident and problem management, SLA-driven support.

Soft Skills