AD Messaging - 3i Infotech - Chennai

3i Infotech Limited; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

3i Infotech Limited in Chennai seeks a Microsoft 365 Administrator L3 to manage Exchange Online, Entra ID, Teams, SharePoint Online, OneDrive and Intune. The role covers administration, troubleshooting and proactive support for enterprise M365 environments.

The ideal candidate will handle L3 ITSM incidents, perform PowerShell tasks, manage access controls, and coordinate with internal teams for incident resolution and change activities. A BE/B.Tech or IT qualification is preferred.

Qualifications

• Mandatory skills include MS 365 Administration, Exchange Online, Azure AD, Intune, Teams, SharePoint Online, OneDrive, Defender for Office 365, Conditional Access, PowerShell and L3 ITSM.
• Experience in managing enterprise M365 environments with admin and troubleshooting capabilities.

Responsibilities

• Provide L3 administration and troubleshooting for Microsoft 365 services.
• Manage Entra ID/Azure AD including user provisioning and access control.
• Administer Exchange Online with mail flow and mailbox permissions.
• Manage Teams channels, access permissions and collaboration.
• Administer SharePoint Online and OneDrive for Business access and synchronization.
• Manage Intune device enrollment and policy configuration.
• Support Defender for Office 365, including threat investigation and policy enforcement.
• Handle Windows Server patch management and ITSM escalations.
• Create and maintain technical documentation.
• Coordinate with internal teams for incident resolution and change activities.

Skills

Microsoft 365 Administration

Exchange Online

Azure AD / Entra ID

Microsoft Intune

Microsoft Teams

SharePoint Online

OneDrive for Business

Defender for Office 365

Conditional Access

PowerShell

L3 Support / ITSM

Education

BE/B.Tech/B.Sc. or IT qualification

Job description

Job Title: Microsoft 365 Administrator L3 Support

Experience: 47 Years Location: Chennai Employment Type: Full Time

Rotational Shift:- 24*7

Job Summary:-

We are looking for an experienced Microsoft 365 Administrator / M365 L3 Support Engineer to manage and support enterprise Microsoft 365 environments. The role will involve administration, troubleshooting and support across Exchange Online, Microsoft Entra ID (Azure AD), Microsoft Teams, SharePoint, OneDrive, Microsoft Intune and Microsoft Defender for Office 365.

Key Responsibilities

• Provide L3 administration and troubleshooting for Microsoft 365 services.
• Manage Microsoft Entra ID / Azure AD, including user creation, termination, group management, role assignments and access provisioning.
• Administer Exchange Online, including shared mailboxes, distribution lists, mail flow, mailbox permissions and email troubleshooting.
• Manage Microsoft Teams channels, groups and access permissions.
• Administer SharePoint Online and OneDrive for Business, including access, permissions, synchronization and troubleshooting.
• Manage corporate endpoints using Microsoft Intune, including device enrollment, compliance policies and configuration profiles.
• Support Microsoft Defender for Office 365, including email threat investigation, message tracing, anti-spam and security policies.
• Manage Conditional Access policies and identity/access controls.
• Perform Windows Server patch management across domain controllers, file servers and Hyper-V environments.
• Use PowerShell for Microsoft 365 administration and task automation.
• Handle escalated incidents through ITSM tools, ensuring SLA adherence and proper escalation.
• Prepare and maintain technical documentation and knowledge base articles.
• Coordinate with internal teams and stakeholders for incident resolution and change activities.

Mandatory Skills

• Microsoft 365 Administration
• Exchange Online
• Microsoft Entra ID / Azure AD
• Microsoft Intune
• Microsoft Teams
• SharePoint Online
• OneDrive for Business
• Microsoft Defender for Office 365
• Conditional Access
• PowerShell
• L3 Support / ITSM

Good to Have

• Windows Server Administration
• Server Patch Management
• Active Directory
• Hyper-V
• Email Security
• Backup & Recovery
• Microsoft 365 Security & Compliance
• Azure Fundamentals / relevant Microsoft certifications

Education

BE/B.Tech/B.Sc./Any relevant IT qualification.

Total Experience:

Relevant Exp:-

Notice Period:

Current CTC:-

Expected CTC:-

Offer in Pipeline.

Current Location:-

Preferred Location:-