Talent Acquisition Specialist

Infobip ltd.

Mumbai

On-site

INR 1,600,000 - 2,400,000

Full time

14 days+

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Benefits offered by this job

Performance bonuses

Flexible work arrangements

Employee stock options (ESOP)

Job summary

Infobip ltd. is looking for a seasoned Talent Acquisition professional in Mumbai to drive end-to-end recruitment for revenue and customer-facing roles across India.

You will collaborate with hiring managers, People Operations, and regional teams to attract and hire top talent for a global cloud communications platform. The role requires 8+ years in full-cycle recruiting, strong sourcing skills, and experience with ATS tools (Workday is a plus).

Qualifications

8+ years of recruiting experience in full-cycle recruiting for revenue, sales & customer facing roles.
Experience with end-to-end recruitment processes, including high-complexity positions at all seniority levels.
Preferably in technology environments.
Proficiency with Applicant Tracking Systems (Workday is a plus).
Strong sourcing and candidate evaluation skills, with LinkedIn Recruiter experience.
Ability to manage multiple priorities in a fast-paced environment.
Excellent verbal and written communication with stakeholders.

Responsibilities

Own end-to-end recruitment process for priority, high-complexity roles.
Source, screen and evaluate candidates ensuring a smooth hiring process.
Partner with hiring managers and People Ops to understand talent needs.
Improve recruitment processes and stay updated with market trends.
Promote the employer brand to attract top talent.
Ensure compliance with employment laws and internal policies.

Skills

Full-cycle recruiting

Talent sourcing

Stakeholder engagement

ATS proficiency

LinkedIn Recruiter

Candidate evaluation

Tools

Workday

Job description

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology - we are shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let's build what's next, together.

As part of the Talent Acquisition team, you will have the opportunity to recruit for various areas, across different locations in India, and for simultaneous roles. You'll work with internal and external candidates, while also contributing to global Talent Acquisition projects and collaborating with colleagues across different regions. In this role, you will partner with our leaders - hiring managers & People Operations Business Partners - to understand the company's culture, current and future hiring needs. You'll identify potential talent sources, develop strategies to attract the best candidates and ensure a smooth and engaging hiring process.

Key Responsibilities

Utilize tools and processes in recruitment with full independence.
Stay up-to-date with recruitment technologies and leverage them to enhance the user experience.
Proactively propose improvements to processes and practices.
Familiar with POP processes outside of Talent Acquisition domain.
Responsible for end-to-end recruitment process (including Job Requirement Analysis, Candidate Sourcing and Screening, Interview Process, Offer Management, Background Check) on priority positions with higher complexity.
Build and maintain positive relationships with candidates throughout the recruitment process.
Take over existing and new positions from scratch.
Build relationships with hiring managers and other stakeholders to understand their talent requirements and ensure effective collaboration throughout the hiring process.
Onboard new hiring managers and suggest improvements.
Cover multiple Divisions or Departments.
Collaborate with managers of different levels of experience in the hiring process.
Collaborate with POP colleagues and stakeholders to support talent acquisition initiatives, projects and programs.
Understand and promote the organization's employer brand and value proposition to attract top talent.
Collaborate with internal or external partners to enhance the organization's reputation as an employer of choice.
Ensure compliance with relevant employment laws, regulations, and internal policies throughout the end-to-end selection process.
Stay informed about industry trends, salary benchmarks, and competitive hiring practices in talent acquisition strategies.
Continuously seek opportunities to enhance talent acquisition processes and approaches based on current trends and research.

More About You

You have at least 8 years of recruiting experience in full-cycle recruiting for business positions in revenue, sales & customer facing positions.
Proven experience in end-to-end recruitment processes, including high-complexity positions at all seniority levels.
Preferably on technology environments.
Proficiency in working with Applicant Tracking Systems (ATS) (Workday is a plus).
Strong sourcing and candidate evaluation skills, with experience using LinkedIn Recruiter.
Showing adaptability and thrive in managing multiple priorities and roles within a fast-paced, ever-evolving environment.
Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels.

Important

If you have had 2 or more jobs with less than 2 years of experience, we will not be taking your candidature forward. This is a part of our internal hiring policy and cannot be negotiated.

Why you'll love it here

Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you'll have the opportunity to share in our company’s success through stock options.
Work-life balance and Well-being - We offer time off when you need it, special leave days for life's big moments, and a flexible hybrid work model tailored to local regulations.
Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We're proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity - if you have the passion and skills to thrive, there's a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.