Talent Acquisition & HR Business Partner

Keka Inc.; Mumbai; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

Softlink Global, a product-led B2B logistics technology company, is seeking a Talent Acquisition & HR Business Partner to hire brilliant engineering and product talent and coach managers across a global footprint. You will own end-to-end recruitment and help shape workforce planning, engagement, and retention strategies as the company scales.

You will collaborate with senior leadership, build strong pipelines, and introduce AI-driven approaches to improve hiring, analytics, and organizational

Qualifications

• Hands-on experience hiring for engineering and product teams.
• 4 to 7 years across talent and HR.
• MBA / PGDM in HR.

Responsibilities

• Recruitment end-to-end for engineering and product: partner leaders on role definition, run structured processes, and close senior technical talent.
• Sourcing & talent pipelines: proactively source candidates beyond job boards and build pipelines ahead of need.
• Hiring-manager partnership & calibration: align managers on the bar, calibrate panels, and maintain candidate experience at scale.
• Stakeholder management & partnering: build relationships with department heads and managers across functions.
• AI and modern HR: bring practical AI use-cases into sourcing, analytics, and HR copilots.

Skills

Tech hiring

HR partnering

Stakeholder management

People analytics

AI in HR

Education

MBA / PGDM in HR

Job description

Talent Acquisition & HR Business Partner

4 - 7

Full-Time

Job Title: Talent Acquisition & HR Business Partner

Role: Permanent (Full time)

Experience: 4 to 7 years

This is a role for someone who can hire brilliant talent, and help managers get the best out of them.

A quick sense of the team you would be joining:

• Young and fast. Average age is 28. You will hire into and coach teams that learn quickly and move quicker.
• Global by default. Logi-Sys runs in 50+ countries and we are pushing into more. The talent and people challenges here are real and cross-border.
• People who stay. Average tenure is 5 years. Retention matters to us, and you will own a big part of it, from the hire onward.
• Leadership visibility. Work directly with senior leadership, trusted to tell them what they need to hear.

The Role

This role sits at the intersection of two things: finding brilliant people and helping the business get the best out of them. Hiring is the heart of it. You will own how Softlink attracts, assesses and closes strong engineering and product talent, working hand in hand with the leaders who need them. Just as important is what happens next. You will build real relationships with department heads, read the pulse of their teams, catch trends and signals early, and drive an engagement agenda that goes well beyond events. It is a judgement-heavy seat for someone who grasps a new team or problem quickly and gets ahead of issues rather than reacting to them.

What You’ll Own

• Recruitment, end to end (our top priority, non-negotiable). Own hiring for engineering and product: partner leaders on role definition and scorecards, run a structured, fair process, and close senior technical talent in a competitive market.
• Sourcing & talent pipelines. Proactively source strong technical candidates beyond job boards, build pipelines ahead of need, and shape our employer brand for tech talent.
• Hiring-manager partnership & calibration. Align managers on the bar, calibrate panels, and hold quality and candidate experience high even at volume.
• Stakeholder management & partnering. Build genuine relationships with department heads and managers across functions, and become the person who understands how each team actually works.
• Reading the pulse. Stay close to teams, sense mood, dynamics and early signals of friction or flight risk, and turn that read into action before it becomes a problem.
• Engagement, beyond the fun stuff. Run the culture moments and events, but go further, engagement tied to belonging, growth, manager quality and retention, not just celebrations.
• Workforce planning (supporting). Help shape team structures, roles, and headcount planning as we grow, so the organisation keeps pace with the business.
• Employee relations (supporting). Assist/guide managers through people issues, and handle grievances, performance conversations and exits with maturity and discretion.
• AI and modern HR (supporting). Bring practical AI use-cases into how we work, AI-assisted sourcing, people analytics, HR copilots, and plan adoption of what is genuinely relevant to Softlink.

What You Bring

• Tech hiring (non-negotiable). Hands-on experience hiring for engineering and product teams, from a B2B tech product company, not an IT-services or staffing background.
• 4 to 7 years across talent and HR, partnering managers and leaders directly.
• Judgement and quickness. The maturity to hold your own with senior leaders, and the sharpness to grasp a new business, team or problem fast. You get ahead of issues rather than reacting to them.
• Stakeholder & people sense. You build trust quickly, read department dynamics well, and handle hard conversations with care.
• Strong HR fundamentals. A real grip on engagement, employee relations, performance, and workforce basics.
• AI in HR. Actively using AI in hiring, operations or analytics, and on top of where the HR space is heading so you can plan what fits us.
• A builder’s mindset. Comfortable with ambiguity and a growing company, and keen to shape rather than inherit.
• MBA / PGDM in HR.
• Preferred: experience in a logistics or freight-forwarding company, or otherwise a B2B tech product business.
• Mumbai-based. This is an on-site role in Marol, Andheri (E). We are not considering remote or out-of-city candidates.

About Softlink Global

Softlink Global is a product-led B2B logistics technology company and the team behind Logi-Sys, a global ERP used by 5000+ freight forwarders, customs brokers, and supply chain operators in 50+ countries. Headquartered in Mumbai with operations across India, the Philippines, and Singapore, we are a growing business now expanding well beyond the markets we already serve, building the software that runs global freight.