Tableau Lead

Smart Analytica INC.; Mumbai; In loco; INR 1.500.000 - 2.200.000; Tempo pieno

Descrizione del lavoro

Smart Analytica INC. in Mumbai is seeking an experienced Tableau Lead to develop, manage, and optimize BI dashboards and operational reports that deliver actionable insights for business stakeholders.

The candidate will lead reporting initiatives, automate processes, and collaborate with cross‑functional teams to monitor KPIs, SLAs, and operational metrics while ensuring data accuracy and performance across Tableau dashboards.

Competenze

• 7+ years experience in BI, Data Analytics, MIS Reporting, or Data Visualization.
• Strong hands-on Tableau Desktop and Server/Cloud expertise.
• Advanced SQL with joins, subqueries, CTEs, window functions, and optimization.
• Tableau calculations, LOD expressions, parameters, and dashboard design.

Mansioni

• Lead design, development, and maintenance of Tableau dashboards and reports for Operations.
• Develop dashboards to monitor KPIs, SLAs, productivity, TAT, quality, volumes and efficiency.
• Collaborate with Operations managers and stakeholders to gather reporting requirements.
• Build automated reports to reduce manual efforts and improve efficiency.
• Write and optimize complex SQL queries for data extraction, validation and analysis.
• Monitor performance and highlight trends, deviations, bottlenecks and opportunities.
• Ensure data accuracy and consistency across dashboards and reports.
• Optimize dashboards for performance, scalability and usability.
• Manage enhancements, change requests and production issues within timelines.
• Develop standardized reporting frameworks and documentation.
• Mentor Tableau developers and analysts, review deliverables and establish best practices.
• Coordinate with data engineering and Operations to resolve discrepancies.
• Support management reviews through MIS reporting and trend analysis.

Conoscenze

Tableau Desktop

Tableau Server

Tableau Cloud

SQL

CTEs

Window Functions

LOD Expressions

Tableau Calculations

Parameters

KPI Dashboards

Report Automation

Data Validation

Data Reconciliation

Operational Metrics

Stakeholder Mgmt

Strumenti

Tableau Server/Cloud

Descrizione del lavoro

Job Summary

We are looking for an experienced Tableau Lead to support the team by developing, managing and optimizing business intelligence dashboards and operational reports. The candidate will be responsible for delivering actionable insights through data visualization, monitoring key operational metrics, automating reporting processes, and ensuring accurate and timely reporting for business stakeholders.

The ideal candidate should have strong hands‑on expertise in Tableau and SQL, a good understanding of operational processes, and the ability to lead reporting initiatives and collaborate with cross‑functional teams.

Key Responsibilities

• Lead the design, development, and maintenance of Tableau dashboards and reports for Operations.
• Develop dashboards to monitor key performance indicators (KPIs), service‑level agreements (SLAs), productivity, turnaround time (TAT), quality, volumes, and operational efficiency.
• Work closely with Operations managers and business stakeholders to understand reporting requirements and translate them into actionable dashboards.
• Build automated reports to reduce manual reporting efforts and improve operational efficiency.
• Write and optimize complex SQL queries to extract, validate, and analyze operational data.
• Monitor daily, weekly, and monthly operational performance and highlight trends, deviations, bottlenecks, and improvement opportunities.
• Ensure data accuracy, consistency, and integrity across dashboards and operational reports.
• Optimize Tableau dashboards for performance, scalability, and usability.
• Manage report enhancements, change requests, and production issues within agreed timelines.
• Develop standardized reporting frameworks and documentation to ensure consistency across operational teams.
• Lead and mentor Tableau developers and analysts, review deliverables, and establish best practices.
• Coordinate with data engineering, technology, and Operations teams to resolve data discrepancies and reporting issues.
• Support management reviews through MIS reporting, trend analysis, root‑cause analysis, and actionable insights.

Required Skills and Experience

• 7+ years of experience in Business Intelligence, Data Analytics, MIS Reporting, or Data Visualization.
• Strong hands‑on experience with Tableau Desktop and Tableau Server or Tableau Cloud.
• Advanced SQL skills, including complex joins, subqueries, CTEs, window functions, and query optimization.
• Expertise in Tableau calculations, LOD expressions, parameters, table calculations, dashboard design, and performance tuning.
• Experience developing operational dashboards and KPI‑based reporting solutions.
• Experience in report automation, data validation, and reconciliation.
• Strong understanding of operational metrics, SLA monitoring, productivity reporting, TAT, and performance tracking.
• Ability to manage stakeholder expectations, prioritize requirements, and deliver reports within defined timelines.
• Strong analytical, problem‑solving, communication, and team leadership skills.