TA & Operations Coordinator

The Glove Company; Gurugram District; On-site; INR 700,000 - 900,000; Full time

Job summary

The Glove Company is seeking an experienced professional in Gurugram to manage key accounts, source trainers, coordinate with corporate clients and universities, and support sales and operations across training programs.

You will coordinate end-to-end delivery of trainings, manage trainer calendars, and ensure timely communication and execution in a fast-paced, client-centric environment.

Qualifications

• 5-8 years of relevant experience in account management, training operations, corporate training, business development, recruitment, or trainer sourcing.
• Experience coordinating with corporate clients, universities, trainers, and external stakeholders.
• Strong relationship management, communication, negotiation, and follow-up skills.
• Ability to source and evaluate trainers and manage multiple requirements simultaneously.
• Experience in scheduling, calendar management, programme coordination, and operational execution.
• Strong organizational skills with attention to detail and ownership of deliverables.
• Proficiency in MS Excel, PowerPoint, Google Sheets, and other coordination tools.
• Ability to work in a fast-paced, client-focused environment.

Responsibilities

• 1. Account Management & Client Coordination: Build and maintain relationships with corporate clients, universities, and institutional partners.
• 2. Trainer Sourcing & Relationship Management: Source, identify, evaluate, onboard trainers, SMEs, and professionals per client requirements.
• 3. Sales & Business Development Support: Coordinate with Sales to translate client needs into training assignments and prepare proposals.
• 4. Training Operations & Programme Execution: Coordinate end-to-end execution, block trainer calendars, schedule sessions, and manage logistics.
• 5. Recruitment & Resource Sourcing: Source and onboard trainers, screen profiles, and manage recruitment pipelines.
• 6. Reporting & Administration: Maintain trackers, prepare MIS reports, and handle invoicing coordination and admin tasks.

Skills

Account management

Training operations

Corporate training

Business development

Recruitment

Trainer sourcing

MS Excel

PowerPoint

Google Sheets

Tools

MS Excel

PowerPoint

Google Sheets

Job description

Location: Gurugram, Haryana
Experience: 5- 8 Years
Employment Type: Full-Time
Joining: Immediate Joiners Preferred
Work Mode: Work From Office

Required Skills & Experience:

• 5- 8 years of relevant experience in account management, training operations, corporate training, business development, recruitment, or trainer sourcing.
• Experience coordinating with corporate clients, universities, trainers, and external stakeholders.
• Strong relationship management, communication, negotiation, and follow-up skills.
• Ability to source and evaluate trainers and manage multiple requirements simultaneously.
• Experience in scheduling, calendar management, programme coordination, and operational execution.
• Strong organizational skills with attention to detail and ownership of deliverables.
• Proficiency in MS Excel, PowerPoint, Google Sheets, and other coordination tools.
• Ability to work in a fast-paced, client-focused environment.

Key Responsibilities :

1. Account Management & Client Coordination

• Build and maintain strong relationships with corporate clients, universities, and institutional partners.
• Understand client training requirements and coordinate the delivery of suitable training solutions.
• Act as the primary point of contact for clients and ensure timely communication and follow-ups.
• Identify opportunities to strengthen existing accounts and support business growth.

2. Trainer Sourcing & Relationship Management

• Source, identify, evaluate, and onboard trainers, subject matter experts, and industry professionals based on client requirements.
• Build and maintain a database of qualified trainers across different domains and skill areas.
• Discuss trainer availability, expertise, commercial terms, and programme requirements.
• Coordinate with trainers to confirm assignments and ensure alignment with client expectations.

3. Sales & Business Development Support

• Coordinate with the Sales team to understand new client requirements and convert them into actionable training assignments.
• Support client proposals, trainer profiles, quotations, and training programme documentation.
• Follow up with prospective clients, corporates, and universities to support business opportunities.
• Maintain regular communication with stakeholders to ensure timely closure of requirements.

4. Training Operations & Programme Execution

• Coordinate end-to-end execution of training programmes, workshops, and learning initiatives.
• Block trainer calendars, schedule sessions, and ensure timely confirmation from all stakeholders.
• Manage training calendars, session logistics, participant coordination, and programme documentation.
• Monitor programme delivery and resolve scheduling or operational challenges.
• Collect feedback from clients, trainers, and participants to improve service quality.

5. Recruitment & Resource Sourcing

• Manage sourcing and hiring of trainers, training professionals, and other resources as per business requirements.
• Screen profiles, assess suitability, coordinate interviews, and facilitate onboarding.
• Maintain updated records of trainer availability, recruitment pipelines, and resource allocation.

6. Reporting & Administration

• Maintain trackers for client accounts, trainer sourcing, hiring, training schedules, and programme status.
• Prepare regular MIS reports and operational updates for management.
• Ensure timely completion of documentation, invoicing coordination, and other operational formalities.