Systems Engineering Advisor-Patching M365 - Infrastructure - Patching M365 - Infrastructure Engineer

NTT America, Inc.; Dadri; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

NTT DATA in Noida, Uttar Pradesh, India is seeking an experienced patching M365 – infrastructure engineer to execute patch deployments and remediation tasks across critical systems. The role emphasizes governance, reporting, and process improvements.

Ideal candidates will have a minimum of 5 years in patch management and IT operations, with strong skills in M365, vulnerability management, and cyber security practices. Some client-site work with hybrid options may be required.

Qualifications

• Experience with patch deployment across infrastructure and applications.
• Ability to investigate routine patching issues and remediation status.
• Support patch governance, keep remediation records accurate and up-to-date.

Responsibilities

• Execute patch deployment and remediation activities within SLA timelines.
• Investigate and resolve routine patching issues.
• Monitor remediation tickets, track overdue vulnerabilities, and support governance processes.
• Maintain operational records and reporting, updating remediation status and outcomes.
• Identify recurring issues and contribute to automation and patching procedure improvements.

Skills

M365 skills

Patch management

Vulnerability management

IT operations

Incident investigation

Troubleshooting

SLA management

Compliance management

Cyber security operations

Ticket management

Governance & controls

Operational reporting

Technical documentation

Process improvement

Automation

Stakeholder management

Job description

Dedicated Patching M365 – Infrastructure Engineer (IND)

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Systems Engineering Advisor-Patching M365 - Infrastructure - Patching M365 - Infrastructure Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Job Description

• Execute patch deployment and vulnerability remediation activitiesacross supported infrastructure and applications, ensuring completion within defined SLA timelines.
• Investigate and resolve routine patching issues.
• Support patch compliance and cyber hygiene objectivesby monitoring assigned remediation tickets, tracking overdue vulnerabilities, and following established governance processes.
• Maintain accurate operational records and reporting, updating remediation status, documenting outcomes, and providing progress updates to stakeholders.
• Contribute to process improvement initiativesby identifying recurring issues, work on automation and enhancements, and maintaining patching procedures and knowledge documentation.

Years of exp: Min 5 years

Skills

M365 skillset, Patch Management, Vulnerability Management, IT Operations, Incident Investigation, Troubleshooting, SLA Management, Compliance Management, Cyber Security Operations, Ticket Management, Governance & Controls, Operational Reporting, Technical Documentation, Process Improvement, Automation, Stakeholder Management.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

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