Systems Engineer

Veradigm Inc.; Pune District; Hybrid; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Quarterly Company-Wide Recharge Days

Flexible Work Environment (Hybrid)

Peer-based incentive Cheer awards

Tuition Reimbursement Program

Job summary

Veradigm Inc. in Pune is seeking a System Engineer for a hybrid role that spans on-premises and cloud hosted infrastructure.

You will evaluate, design, install, configure, upgrade and optimize Veradigm application systems, databases and related technologies to support internal and client-facing applications. Ideal candidates will have 4–7 years of relevant experience, a Bachelor's degree, and certifications such as GIAC, ITIL or MCSE are preferred.

Qualifications

• Bachelor's degree or equivalent technical/business experience.
• 4–7 years of relevant work experience.
• GIAC/ITIL/MCSE certifications preferred.
• Experience managing Windows-based infrastructure.

Responsibilities

• Evaluate, select, design, install, implement, configure and upgrade infrastructure for internal and client-facing applications.
• Monitor, maintain and support the infrastructure environment.
• Troubleshoot hardware, software, OS and application issues.
• Perform performance monitoring and capacity planning.
• Document issues and resolutions, ensuring QA and stakeholder reviews.

Skills

Windows Server

Active Directory

Group Policy

On-call rotation

Communication skills

Education

Bachelor's Degree

GIAC

ITIL

MCSE

Tools

Windows Server 2016+

Certificate Services

Automation scripting

SSL/TLS management

Job description

System Engineer – Hybrid (Pune)

5.30PM to 2.30 AM IST catering EST zone.

What will your job look like: Evaluate, select, design, install, implement, configure, upgrade and optimize the performance of Veradigm application systems, databases and assigned technologies required to deliver infrastructure for internal and client-facing applications.

An Ideal Candidate will have:

• Manages, maintains, monitors and supports the infrastructure environment in assigned technology domain
• Installs, configures and supports hardware and software required to operate assigned technology
• Works with operations, to provide ongoing maintenance including updates, patches and antivirus updates
• Troubleshoots and resolves issues in assigned technology including hardware, software, operating systems and application-related issues
• Conducts performance monitoring, systems health checks and capacity planning
• Identifies the common causes of the defects, prioritizes them and systematically removes them so that they do not reoccur in further development work and reduces the overall defect injection rate (DIR)
• Ensures validation has happened (peer, stakeholders) and all review comments have been closed / incorporated before delivery of any artifacts
• Ensures the quality of the deliverables as per the defined defects standards
• Takes complete ownership for the assigned task and reports progress of the project / task to all stakeholders timely; Keeps all stakeholders informed in a timely manner of scope creep and schedule delays
• Documents issues with resolutions and work directly, both inside and outside the team, to drive constant improvement
• Exercises judgement within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results
• Reviews and provides inputs to the project manager and leadership to approve and confirm the project configuration and build management plans
• Actively participates as the primary technical resource in project meetings, takes ownership of technical duties and drives project to successful completion
• Standardizes and automates processes and monitoring using scripting technology; Understands and follows change management procedures
• Develops technical documentation and system design documentation

Technical Skills & Responsibilities:

• Provided comprehensive system support for both cloud-hosted and on-premises infrastructure.
• Administered Microsoft Windows Server 2016+ environments, including Active Directory, Group Policy, and Windows networking.
• Managed certificate services, including SSL/TLS implementation and renewal processes.
• Handled application publishing, installation, and configuration across multiple environments.
• Prepared and maintained detailed technical documentation for deployments and support procedures.
• Set up and maintained production and test environments, ensuring availability and stability.
• Acted as primary escalation point for support issues, collaborating with cross-functional teams to resolve incidents.
• Participated in on-call rotation, providing timely response and resolution to critical issues.
• Demonstrated strong communication skills, effectively interacting with technical and non-technical stakeholders.

The ideal candidate will have:

• Bachelor's Degree or equivalent Technical / Business experience
• Required 4-7 years relevant work experience
• Preferred Global Information Assurance (GIAC) preferred
• IT Infrastructure Library (ITIL) preferred
• MS Cloud Platform and Infrastructure (MCSE) preferred

Benefits

• Quarterly Company-Wide Recharge Days
• Flexible Work Environment (Hybrid)
• Peer-based incentive “Cheer” awards
• Tuition Reimbursement Program

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of ourselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.

To know more about the benefits and culture at Veradigm, please visit the links mentioned below:

• https://veradigm.com/about-veradigm/careers/benefits/
• https://veradigm.com/about-veradigm/careers/culture/

#LI-SL1 #LI-Hybrid

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.