Systems Administrator, Billing Systems

Righttalentrightnow; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Righttalentrightnow in Bengaluru is seeking an experienced Systems Administrator for Billing Systems to manage a senior platform across billing operations. Responsibilities include maintaining billing platform administration, ensuring integration accuracy, and supporting finance and engineering teams. The ideal candidate has over 5 years of experience in billing systems administration with expertise in Stripe and BillingPlatform.

Additionally, familiarity with Salesforce CPQ and automation workflows is required. This role offers a chance to engage in a dynamic work environment focused on optimizing billing processes and reporting.

Qualifications

• 5+ years of experience in billing systems administration or SaaS billing.
• Hands-on experience with Stripe and BillingPlatform.
• Familiarity with Salesforce CPQ and development skills in automation workflows.

Responsibilities

• Own multiple billing platform administration and maintain pricing configurations.
• Support quote-to-cash integrations and monitor platform health proactively.
• Run regular data quality checks across billing systems.

Skills

Billing systems administration

Revenue operations

SaaS billing

Stripe

BillingPlatform

Salesforce CPQ

API and webhook automation

Tools

Stripe

BillingPlatform

NetSuite

Job description

Job Summary

We are hiring a Systems Administrator, Billing Systems to serve as the senior platform expert across our billing stack and a trusted operational partner to Finance, RevOps, and Product Engineering.

Key Responsibilities

• Own multiple billing platform administration for both our PLG self‑serve motion and enterprise‑grade invoicing and billing, including payment methods, product and pricing catalog, subscription lifecycle, webhook monitoring, and dispute handling.
• Maintain pricing configurations, billing templates, and subscription structures as directed by Finance and RevOps; ensure changes in the price book are reflected cleanly in Billing Systems.
• Own dunning and revenue recovery configuration: retry schedules, smart retry settings, grace period logic, and dunning email sequences; monitor recovery rates and optimize the sequence over time.
• Monitor platform health proactively, identify processing failures, data integrity issues, and configuration gaps before they surface in Finance reporting or customer invoices.
• Serve as the primary Stripe and BillingPlatform platform contact for Finance, RevOps, and the billing engineering team.
• Execute configuration changes following change management controls: documented, tested, and deployed cleanly.

Quote‑to‑Cash Integrations

• Maintain the integration between Selling/Quoting systems and Billing Systems so quote‑to‑cash data flows are intact and deals land correctly in relevant billing systems.
• Support CPQ‑related billing configurations in partnership with the CPQ Lead, including price book alignment, quote output formats, and contract‑to‑subscription linkages.
• Configure and test PLG self‑serve billing flows for new product launches, pricing changes, free‑trial conversion logic, and self‑serve subscription management.
• Partner with Product Engineering on the billing‑to‑provisioning handoff across both PLG self‑serve and SLG enterprise motions.
• Maintain the billing‑side integration touchpoints that connect Stripe and BillingPlatform to provisioning workflows, ensuring subscription and order events carry the right data for downstream customer access.
• Monitor the billing‑to‑provisioning handoff and elevate when subscription or order events fail to propagate cleanly into customer access.
• Support provisioning impact assessment when pricing, packaging, or tier structures change on the billing side.
• Run regular data quality checks across billing systems: subscriber data, payment records, invoice history, and subscription states across SLG and PLG customers.
• Support month‑end and quarter‑end close with clean, complete, defensible data for Finance reporting.

Qualifications

• 5+ years of experience in billing systems administration, revenue operations, or SaaS billing in environments serving both enterprise and self‑serve customers.
• Deep hands‑on experience with Stripe: subscription management, payment processing, webhook configuration, dunning configuration, and PLG billing flows.
• Hands‑on experience with an enterprise subscription billing platform such as BillingPlatform, Revenue Cloud, Zuora, or Chargebee.
• Development skills in building automation workflows in billing systems via API, webhooks, and other workflow configurations.
• Familiarity with Salesforce CPQ: quote‑to‑cash process, price book structure, and integration touchpoints with billing systems.
• Familiarity with billing‑to‑provisioning integration patterns and partnership with product engineering teams.
• Experience supporting billing reconciliation with Finance through NetSuite or equivalent ERP.
• Experience in B2B SaaS environments with both sales‑led and product‑led revenue motions.

Preferred Skills

• Experience with usage‑based pricing models, including metered billing, freemium conversion, and monthly self‑serve.
• Salesforce CPQ Specialist certification or hands‑on CPQ experience.