Systems Administration Senior Associate - storage/backup

NTT DATA North America; Bengaluru Urban; On-site; INR 500,000 - 700,000; Full time

Job summary

NTT DATA is seeking a Systems Administration Senior Associate (storage/backup) to join our Bangalore, India team. The role focuses on deeper troubleshooting of storage and backup environments, provisioning tasks, and supporting scheduled operational activities.

The candidate will work with tools like NetBackup, Commvault, Veeam, DataDomain, EMC, and NetApp, with basic scripting knowledge helping automate tasks. Prior experience in storage/backup operations is required.

Qualifications

• 1–3 years’ experience in storage/backup operations.
• Solid understanding of SAN zoning, LUN masking, and iSCSI/FC.
• Knowledge of snapshot management and replication basics.
• Hands-on with NetBackup, Commvault, Veeam, DataDomain, EMC, NetApp.
• Basic scripting in PowerShell or Bash.

Responsibilities

• Troubleshoot storage issues including LUN accessibility, pathing, and latency alerts.
• Provision storage tasks: LUN creation/map, NAS share creation, quota management.
• Troubleshoot backup failures: client config, network, media server, storage target.
• Perform restores of files, folders, and databases after validation.
• Monitor tape libraries, media pools, retention schedules.
• Assist patching and firmware upgrades (pre/post checks).
• Analyze logs to identify recurring backup issues.
• Mentor G4 engineers and review ticket quality.

Skills

Storage & Backup

SAN Zoning

Backup Tools

Scripting

Networking basics

Tools

NetBackup

Commvault

Veeam

DataDomain

EMC

NetApp

Job description

Req ID: 376230

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Systems Administration Senior Associate - storage/backup to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Role Summary

G5 engineers perform deeper troubleshooting of storage and backup environments, manage routine provisioning tasks, and support scheduled operational activities.

Key Responsibilities

• Troubleshoot moderately complex storage issues:
  • LUN accessibility
  • Pathing/multipathing issues
  • High latency alerts
  • Storage pool warnings
• Perform provisioning and routine tasks under SOP:
  • LUN creation and mapping
  • NAS share creation
  • Quota management
• Troubleshoot backup failures at a deeper level:
  • Client configuration issues
  • Network connectivity errors
  • Media server issues
  • Storage target unavailability
• Perform restores of files/folders/databases after validation.
• Monitor and manage tape libraries, media pools, retention schedules.
• Support patching, firmware upgrades (pre-checks/post-checks).
• Analyze logs to identify recurring backup issues.
• Mentor G4 engineers and review their ticket quality.

Skills Required

• 1–3 years’ experience in storage/backup operations.
• Solid understanding of SAN zoning, LUN masking, iSCSI/FC connectivity.
• Knowledge of snapshot management & replication basics.
• Hands-on experience with tools like NetBackup, Commvault, Veeam, DataDomain, EMC, NetApp.
• Basic scripting familiarity (PowerShell/Bash optional but beneficial).

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

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