System Sales Engineer

Lutron Electronics; Gurugram District; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Lutron Electronics in Gurugram is seeking a System Sales Engineering professional to support sales by removing technical hurdles and sharing knowledge across internal teams and clients.

The role covers training development, demonstrations, certifications, and close collaboration with customers, partners, and sales to ensure a seamless experience while staying current with lighting, controls, and building automation trends.

Qualifications

• Bachelor’s degree in engineering with minimum 60% or above.
• 8–10 years of industry experience in lighting controls and related automation.

Responsibilities

• Develop and deliver training sessions and content for solution providers, designers, architects, and customer-facing professionals.
• Provide hands-on demonstrations and explain technical details of Lutron systems.
• Design and administer certification programs for solution providers across market segments.
• Own the customer experience infrastructure and walkthrough at the Gurgaon office.
• Be a technical expert on Lutron solutions; offer guidance to internal and external stakeholders.
• Regularly update training content to reflect new products and industry standards.
• Gather feedback and enhance training materials based on input and trends.
• Build and maintain relationships with customers, distributors, and solution providers.
• Assist the sales team with technical training and presentations; manage administration and reporting.
• Schedule training sessions, coordinate execution, and track participant progress.
• Prepare reports on training effectiveness and monitor industry trends.

Skills

Lighting controls

Smart building tech

IoT ecosystems

Automation solutions

IT and networking

Cybersecurity

Code compliance

Green building

Wellness standards

Sustainability

Communication skills

Presentation skills

Travel willingness

Research skills

Education

Bachelor’s degree in engineering (60%+)

Job description

Overview

We are hiring for the System Sales Engineering ("SSE") team/role for Gurugram location to support Lutron sales efforts by overcoming technical sales hurdles, educating our clients both internal and external, and by being a general source of technical knowledge to our sales team. The general knowledge spans from Lutron system products, systems, procedures, sales channels and go-to-market strategies, industry trends, market intelligence, codes and compliance, integration practices and protocols, IT and Networking, and bleeding edge technologies effecting the lighting, controls, shading, and intelligence building systems industry.

Responsibilities

• Develop and Deliver Training: Create and conduct training sessions and training Content for Solution providers, Designers, Architects and Customer facing professionals.
• Products & system Demonstrations: Provide hand‑on demonstrations and explain technical and functional details of Lutron Systems.
• Conduct Certification Programs: Design and administer certification programs for the Lutron Solution providers across the market segment (Residential, Commercial & Hospitality)
• Own the Customer Experience infrastructure and Customer walkthrough at Lutron Gurgaon Office.
• Technical Expertise: Be a technical expert on Lutron solutions across the product offering. Offer expert support and guidance to Internal and external stakeholders
• Update Training Offering: Regularly update training content to reflect new products, Solutions and industry standards.
• Feedback and Improvement: Gather feedback and enhance training materials based on participant input and industry trends. Relationship Management with various internal and external stakeholders.
• Customer and Partner Relations: Build and maintain strong relationships with Customers, distributors, and Solution Providers.
• Sales Support: Assist the sales team with technical training and presentations to prospective clients. Administration and Reporting
• Training Coordination: Schedule and coordinate training sessions, manage Training execution and track participant progress.
• Reporting: Prepare reports on training effectiveness and monitor industry trends for continuous improvement.

Qualifications

• Bachelor’s degree in engineering with minimum a 60% and above
• 8–10 years of industry experience, with demonstrated expertise in lighting controls, smart building technologies, IoT ecosystems, and related automation solutions.
• In‐depth technical expertise in lighting and controls, IT, networking, cybersecurity, code compliance, green building, wellness standards, and sustainability.
• Excellent research skills to stay informed on market and industry trends.
• Excellent communication skills for collaborating with teams across India, the USA, and other regions.
• Proficient in delivering presentations and training sessions to large, high‐profile audiences.
• Flexibility to work outside regular hours or on weekends as needed, with a standard 5‐day workweek.
• Willingness to travel up to 70% within Pan‐India and the Indian Subcontinent.

Equal Opportunity – Affiliation Statement

Lutron Electronics is an Equal Opportunity – Affiliation – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics.