System Engineer L3

Datamark Bpo Service; Chennai; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Datamark Bpo Service is seeking a Systems Engineer (L3) to manage enterprise infrastructure. You will handle VMware vSphere, Intune, Entra ID (Azure AD), AD, Windows Server, and backup/recovery systems with a focus on availability and security.

The role requires hands-on troubleshooting and collaboration with cross-functional IT teams to implement security controls and best practices in a complex enterprise environment.

Qualifications

• Bachelor's degree in Computer Science, IT, or related field.
• 3+ years in system administration or infrastructure support.
• Experience with enterprise-scale environments.
• Knowledge of endpoint security and infra best practices.
• Familiarity with cloud technologies and hybrid setups.

Responsibilities

• Administer and maintain VMware vSphere, ESXi hosts, clusters, and virtual infrastructure.
• Manage and monitor VM backup and recovery solutions, preferably Veeam.
• Administer Microsoft Intune for device enrollment, policies and deployment.
• Manage Microsoft Entra ID (Azure AD) including provisioning and access control.
• Configure Active Directory, OUs, user accounts, and permissions.
• Create, manage, and troubleshoot Group Policies (GPOs).
• Administer and support Windows Server environments.
• Manage and support Microsoft 365 / Office 365 services and users.
• Perform advanced troubleshooting and root cause analysis.
• Collaborate with IT teams to ensure availability, performance, and security.

Skills

VMware Admin

Intune Admin

Azure AD

AD Admin

GPO

Windows Server

M365 Admin

Backup & Recovery

Troubleshooting

Security & Compliance

Education

Bachelors in Computer Science / IT

Tools

Veeam Backup

VMware vSphere

ESXi

Job description

Job Title

Systems Engineer (L3)

Job Summary

We are looking for a highly skilled Systems Engineer (L3) to manage and support enterprise infrastructure environments. The ideal candidate should have strong expertise in VMware virtualization, Microsoft Intune, Entra ID (Azure AD), Active Directory, Windows Server administration, and backup & recovery solutions. This role requires hands-on experience in troubleshooting complex infrastructure issues, ensuring system availability, and maintaining secure and scalable IT environments.

Key Responsibilities

• Administer and maintain VMware vSphere, ESXi hosts, clusters, and virtual infrastructure.
• Manage and monitor VM backup and recovery solutions, preferably Veeam Backup & Replication.
• Administer Microsoft Intune for device enrollment, compliance policies, application deployment, and endpoint security.
• Manage Microsoft Entra ID (Azure AD), including user provisioning, access controls, conditional access, and identity lifecycle management.
• Configure and maintain Active Directory, Organizational Units (OUs), user accounts, security groups, and permissions.
• Create, manage, and troubleshoot Group Policies (GPOs).
• Administer and support Windows Server environments.
• Manage and support Microsoft 365 / Office 365 services and user administration.
• Perform advanced troubleshooting and root cause analysis for server, virtualization, and endpoint-related issues.
• Collaborate with cross-functional IT teams to ensure infrastructure availability, performance, and security.
• Implement infrastructure best practices, security controls, and operational standards.
• Maintain technical documentation, SOPs, and knowledge base articles.

Required Skills

• VMware Administration
• VMware vSphere & ESXi
• Veeam Backup & Recovery (or equivalent backup solutions)
• Microsoft Intune
• Microsoft Entra ID (Azure AD)
• Active Directory Administration
• Group Policy Management (GPO)
• Windows Server Administration
• Microsoft 365 / Office 365 Administration
• Infrastructure Monitoring & Troubleshooting
• Incident Management and Root Cause Analysis

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 3+ years of experience in System Administration, Infrastructure Support, or a related role.
• Experience supporting enterprise-scale environments.
• Good understanding of endpoint security and infrastructure best practices.
• Familiarity with cloud technologies and hybrid environments.

Preferred Certifications

• VMware Certified Professional (VCP)
• Microsoft Certified: Endpoint Administrator Associate
• Microsoft Certified: Identity and Access Administrator Associate
• Microsoft Certified: Windows Server / Azure Administrator

Experience

3-8+ years (L3 Support / Senior Systems Administration experience preferred)

Employment Type; Full Time

Full-Time

Key Competencies

• Strong analytical and troubleshooting skills
• Excellent problem-solving abilities
• Effective communication and stakeholder management
• Ability to work in a fast-paced enterprise environment
• Strong ownership and accountability