System Administrator III (Salesforce Administrator)

Sinch; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading tech company in Bengaluru is seeking a skilled Salesforce Administrator to build and develop Salesforce solutions using declarative tools. The role involves designing complex business process automations, providing internal customer support, and collaborating with team members to align developments with organizational standards. Candidates should have proficiency in Salesforce Flow, a Salesforce Administrator certification, and a commitment to maintaining high standards. Strong collaboration and troubleshooting skills are essential for success in this position.

Qualifications

• Deep understanding of Salesforce platform capabilities.
• Proficiency in designing, debugging, and deploying automation logic using Salesforce Flow.
• Excellent troubleshooting skills for user issues.

Responsibilities

• Build and develop Salesforce solutions using declarative tools.
• Design and implement complex business process automations.
• Optimize existing Salesforce functionalities by troubleshooting.

Skills

Salesforce declarative tools

Salesforce Flow

Internal customer support

Data governance

Collaboration

Education

Salesforce Administrator certification

Job description

Overview

3+ Year experience. Build and develop Salesforce solutions using declarative tools, ensuring that industry best practices are at the forefront of every activity. Design and implement complex business process automations as a dedicated Flow specialist, spanning debugging, building, testing, and deployment. Collaborate with the wider team to ensure all platform developments align with enterprise architecture and organizational standards.

Responsibilities

• Build and develop Salesforce solutions using declarative tools, ensuring that industry best practices are at the forefront of every activity.
• Design and implement complex business process automations as a dedicated Flow specialist, spanning debugging, building, testing, and deployment.
• Collaborate with the wider team to ensure all platform developments align with enterprise architecture and organizational standards.
• Provide a high standard of internal customer support to business stakeholders, resolving issues from user administration and data updates to system analysis.
• Optimize existing Salesforce functionalities by proactively troubleshooting, debugging, and refining processes where needed.
• Contribute to reports and dashboards enablement.
• Maintain comprehensive documentation and supporting release processes.
• Identify opportunities for continuous improvement to enhance the Salesforce ecosystem and drive business efficiency.
• Build and maintain stable working relationships internally to translate stakeholder needs into technical solutions.

Who are you?

• An enthusiastic Salesforce Administrator with a deep understanding of the platform's capabilities.
• Strong knowledge of Salesforce declarative tools and a commitment to maintaining high standards of system integrity.
• Proficiency in Salesforce Flow, with the ability to design, debug, and deploy complex automation logic.
• Excellent in internal customer support, including user management, data governance, and system analysis.
• Ability to troubleshoot end users issues, ensuring a reliable experience for all business users.
• Experience contributing to documentation and release management cycles within a professional environment.
• Certifications: Salesforce Administrator (required). Advanced Administrator and Security Specialist certifications are considered a strong plus.
• Demonstrated ability to collaborate effectively and build strong, stable working relationships across different departments.
• Fluent English for effective communication with technical team members and business stakeholders.

Being you at Sinch

We are an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, or any other protected characteristic.