System Administrator II

Cisive India Pvt. Ltd.; Delhi; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Cisive India Pvt. Ltd. in New Delhi seeks a qualified server engineer to implement, support and troubleshoot server systems, including operating systems, virtualization, storage, email, Active Directory and cloud.

The role involves analyzing specifications, developing standards, conducting system audits, coordinating with vendors, and maintaining health of the IT backbone in a hybrid office environment.

Qualifications

• Bachelor's degree in information systems, Computer Science or equivalent experience.
• 3+ years of hands-on experience with computer servers, storage, VMware, Exchange, Active Directory, Antivirus, Group Policy and Backup software.
• Professional IT Certifications in Microsoft, VMware, and AWS preferred.

Responsibilities

• Implement, upgrade, maintain and troubleshoot server systems including operating systems, software, compute server, storage, virtualization and cloud.
• Monitor and troubleshoot server performance (availability, capacity, and utilization).
• Provide server technical support directly to users and through ticketing systems.
• Create technical support documentation for server systems and processes.
• Escalate service requests as needed to meet client expectations.

Skills

Server administration

Active Directory

DNS

DHCP

VMware

Exchange

Cloud (AWS/Azure)

Backup software

Education

Bachelor's degree in information systems, Computer Science or equivalent experience

Tools

VMware

Exchange

AWS

Azure

SharePoint

DNS

DHCP

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. This role is responsible for implementation, support and troubleshooting of server systems including operating systems, software, compute server, storage, virtualization, email, Active Directory and cloud. The role includes providing input into new and existing server configuration. This role will conduct analysis of specification requirements, as well as development and implementation of standards and procedures. Will also conduct system audit reviews and perform maintenance functions as required to ensure system health.

Work Requirements

This is a hybrid model role, requiring employees to work from the office 2 days per week. Work Location - New Delhi The position follows a five‑day workweek, Monday through Friday. Flexible Working Hours.

Duties and Responsibilities

Implement, upgrade, maintain and troubleshoot server systems including operating systems, software, compute server, storage, virtualization, email, Active Directory, and cloud. Monitor and troubleshoot server performance (availability, capacity, and utilization). Procure server equipment and manage subcontractors involved with server installations. Provide server technical support directly to users and through ticketing systems. Create technical support documentation for server systems and processes. Coordinate additional resources needed to accomplish tasks and projects. Develop, implement and maintain policies and procedures. Escalate service requests as needed to meet client expectations. Participate in supporting server projects and initiatives. Provide on‑call and remote troubleshooting support as needed.

Minimum Qualifications

Bachelor's degree in information systems, Computer Science or equivalent experience 3+ years of hands‑on experience with computer servers, storage, VMware, Exchange, Active Directory, Antivirus, Group Policy and Backup software. Professional IT Certifications in Microsoft, VMware, and AWS preferred.

Required Skills

Ability to implement, administer and troubleshoot server infrastructure (operating systems, software, compute server, storage, virtualization and cloud) Ability to manage small projects, work in a team or independently under minimal supervision In‑depth knowledge of server infrastructure (operating systems, software, compute server, storage, virtualization, and cloud). In‑depth knowledge of Active Directory, GPO, DNS, and DHCP. In‑depth knowledge of Disaster Recovery / Business Continuity Planning and testing. Ability to work in a team or independently under minimal supervision. Good problem solving, communications, time management and organizational skills. Knowledge of Symantec, Veeam, NetBackup, Citrix, AWS, Nutanix, Azure preferred. Knowledge SharePoint, sFTP, Windows printer server routers, Solarwinds, Wireshark, preferred. Ability to multi‑task, prioritize and manage time efficiently. Ability to provide off hours support for implementations, upgrades, testing and troubleshooting. Excellent critical thinking, problem solving and analytical skills with attention to detail.

Cisive is a trusted partner for comprehensive, high‑risk compliance‑driven background screening and workforce monitoring solutions, specializing in highly regulated industries—such as healthcare, financial services, and transportation. We catch what others miss, and we are dedicated to helping our clients effortlessly secure the right talent. As a global leader, Cisive empowers organizations to hire with confidence. Through our PreCheck division, Cisive provides specialized background screening and credentialing solutions tailored for healthcare organizations, ensuring patient and workforce safety. Driver iQ, our transportation‑focused division, delivers FMCSA‑compliant screening and monitoring solutions that help carriers hire and retain the safest drivers on the road. Unlike traditional background screening providers, Cisive takes a technology‑first approach powered by advanced automation, human expertise, and compliance intelligence—all delivered through a scalable platform. Our solutions include continuous workforce monitoring, identity verification, criminal record screening, license monitoring, drug & health screening, and global background checks.