System Administration

jibe-enterprise; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

JiBe seeks a seasoned IT Administrator with 6+ years of relevant experience to manage Windows platforms, networking, and cloud services. You will handle Active Directory, Azure AD, Office 365 administration, and firewall configurations while addressing user tickets and ensuring SLA compliance.

The role requires strong problem-solving, communication skills, and the ability to work independently in a dynamic shipping-tech environment.

Qualifications

• Any Graduate or equivalent with minimum 6+ years of relevant experience.
• MSCE and MCSA certifications will be an added advantage.
• Excellent English writing skills with clear email communication.
• Problem solving skills and ability to prioritize tasks.
• Self-motivated, independent and meticulous with detail.
• Shipping knowledge is preferred.
• Team player with strong interpersonal and communication skills.
• Basic knowledge of networking and cloud services.
• Good memory of how software and operating systems work.
• Excellent listening and questioning skills.

Responsibilities

• Skills in Windows platform and network administration.
• Knowledge of switches and routers.
• Experience on Windows servers.
• Address user tickets regarding hardware, software and networking.
• Install and maintain hardware and peripherals.
• Administrate Active Directory and Azure Active Directory.
• Create OU, DNS, Group Policy and manage user access.
• Networking knowledge including IP, subnets, VPN.
• Troubleshoot networking and connection issues.
• Administer Email IDs on Office 365.
• Analyze system logs and identify potential issues.
• Experience and knowledge on maintaining firewalls (Sophos/FortiGate).
• Experience in patch management using WSUS and similar tools.
• Manage backup tools for files and database servers.
• Knowledge of VLAN, VPN and network security.
• Work on ticketing tool and resolve tickets per SLA.
• IT asset procurement and vendor management.

Skills

English writing

Problem solving

Task prioritization

Self-motivation

Team player

Interpersonal skills

Networking basics

Cloud services basics

OS knowledge

Listening skills

Questioning skills

Shipping knowledge

Education

Bachelor's degree or equivalent

MSCE and MCSA certifications

Tools

Office 365

Active Directory

Azure Active Directory

WSUS

Sophos Firewall

FortiGate Firewall

VPN

DNS / GPO

Job description

About JiBe

JiBe is a cloud-based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency, and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining processes, creating pre-defined workflows, and reducing the usage of email and paper.

Job Responsibilities

• Skills in Windows platform & Network administration.
• Good knowledge and experience of Switches and routers
• Experience on windows servers
• Address user tickets regarding hardware, software and networking
• Installing and maintaining hardware and computer peripherals.
• Good knowledge and experience of administrating Active Directory & Azure Active Directory.
• Creation of OU, DNS, Group Policy, user access management, etc.
• Good Networking knowledge (IP, Subnets, VPN).
• Troubleshooting networking and connection issues.
• Administration of Email id on Office 365
• Analyzing system logs and identifying potential issues with computer systems.
• Experience and knowledge on maintaining Firewalls (Sophos / FortiGate)
• Other common computer hardware troubleshooting skills
• Good Experience in administrating Anti-virus servers like Sophos central, Symantec etc.
• Experience in Patch management using WSUS and other relevant tools
• Experience in managing of Backup tools for files and database servers
• Knowledge of VLAN, VPN, and Network Security.
• Working on ticketing tool and resolving tickets as per SLA
• IT Asset Procurement and Vendor Management.

Qualifications

• Any Graduate or equivalent with minimum 6+ years of relevant experience.
• MSCE and MCSA certification will be an added advantage
• Excellent English Writing skills with grip on nonverbal (mail) communication
• Problem solving skills; Ability to priorities tasks.
• Self-motivated, independent, and meticulous with an eye for detail.
• Shipping knowledge is preferred
• Team player with good interpersonal and communication skills
• Basic knowledge of networking and cloud services.
• Good memory of how software and operating systems work.
• Excellent listening and questioning skills