System Admin Trainee

Appfabs Incorporation; Thiruvananthapuram; On-site; INR 180,000 - 240,000; Full time

Job summary

Appfabs Incorporation is hiring a System Admin Trainee to support IT infrastructure, troubleshoot issues, and assist in security and asset management. You will work with the IT team on day-to-day tasks and gain experience across networks, access control, and server monitoring.

The role involves hands-on setup of devices, user management, and collaboration with senior staff to maintain and improve office IT systems. Fresh graduates with a passion for IT are encouraged to apply.

Qualifications

• Bachelor's/Diploma in CS/IT/CA or related field is preferred.
• Basic knowledge of system administration and networking.
• Hardware and software troubleshooting abilities.
• Familiarity with firewalls and VPN concepts.
• Basic Windows OS knowledge.
• IT asset management understanding.
• Awareness of IT security best practices.
• Good documentation and communication skills.

Responsibilities

• Provide first-level IT support for hardware and software issues.
• Set up and configure laptops, desktops, printers, and IT equipment.
• Assist in user account creation, access management, and basic configurations.
• Troubleshoot LAN, Wi-Fi, Internet, and network connectivity issues.
• Support configuring switches, routers, firewalls, and VPNs.
• Monitor servers and network devices for basic health checks.
• Assist firewall administration with FortiGate and Sophos under supervision.
• Maintain CCTV, biometric systems, and other IT infrastructure.
• Keep IT asset records, documentation and inventory up to date.
• Assist with ISO 27001-related IT documentation and compliance tasks.
• Coordinate with ISPs and vendors for support requests.
• Record IT incidents and troubleshooting steps for reference.
• Follow security, backup, and maintenance procedures.

Skills

IT Support

System Administration

Networking

Hardware/Software Troubleshooting

Firewall & VPN

IT Asset Management

Windows Administration

ISO 27001 Awareness

Vendor Coordination

Education

Bachelor's/Diploma in CS/IT/CA

Tools

FortiGate

Sophos

Job description

Job Summary

We are looking for a System Admin Trainee who is interested in building a career in IT infrastructure and system administration. The candidate will work closely with the IT team to provide day-to-day technical support, troubleshoot hardware and software issues, and assist in managing network, security, and IT assets.

Key Responsibilities

• Provide first-level IT support to employees for hardware and software-related issues.
• Assist in setting up and configuring laptops, desktops, printers, and other IT equipment.
• Support user account creation, access management, and basic system configurations.
• Assist with troubleshooting LAN, Wi-Fi, Internet, and network connectivity issues.
• Support in managing switches, routers, firewalls, and VPNs.
• Assist with basic monitoring of servers, network devices, and system performance.
• Support FortiGate and Sophos firewall administration under the guidance of senior team members.
• Assist in maintaining CCTV, ESSL biometric systems, and other office IT infrastructure.
• Maintain IT asset records, documentation, and inventory.
• Assist with ISO 2701I-related IT documentation and compliance activities.
• Coordinate with ISPs and IT vendors for basic technical support and service requests.
• Maintain records of IT incidents, troubleshooting activities, and asset allocation.
• Follow IT security, access-control, backup, and system maintenance procedures.

Required Skills

• Preferred Relevant IT/networking certifications
• Basic knowledge of System Administration & Networking
• Hardware and software troubleshooting
• Basic understanding of Firewalls and VPN
• Basic knowledge of Windows operating systems
• IT asset management
• Basic understanding of IT security
• Good documentation skills
• Good communication and problem-solving skills

Educational Qualification

Bachelor's/Diploma in Computer Science, Information Technology, Computer Applications, or a related field.

Familiar with IT infrastructure and system administration are encouraged to apply.

Good to Have

• Basic knowledge of LAN/WAN, TCP/IP, DNS and DHCP
• Familiarity with CCTV or biometric systems

Key Skills

IT Support | System Administration | Networking | Hardware/Software Troubleshooting | Firewall & VPN | IT Asset Management | Windows Administration | Network Support | ISO 27001 Awareness | Vendor Coordination