System Admin L3

Cynosure Corporate Solutions; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Cynosure Corporate Solutions is seeking an experienced IT Systems Administrator to support a distributed user base across multiple locations, including Chennai. You will manage Microsoft 365, Azure AD, device provisioning, imaging, and security configuration while providing proactive monitoring and user-focused assistance.

The role emphasizes high availability, ITIL-aligned incident management, and collaboration with cross-functional teams to implement enterprise changes and ensure reliable IT

Qualifications

• 5+ years of systems administration experience with Microsoft 365 and Azure AD.
• Hands-on knowledge of MDM tools such as Intune/Endpoint Manager.
• ITIL-based incident/change management and troubleshooting Exchange scenarios.
• Strong interpersonal and communication skills with a user-focused approach.
• Experience on Windows and Mac environments; familiarity with Meraki/AirWatch/Atlassian/NICE tools.

Responsibilities

• Provide advanced technical support to internal employees across distributed locations (NY, VA, and Chennai).
• Educate end-users on maximizing technology usage and improve tech adoption.
• Perform device provisioning, desktop imaging, software installations, and manage networking hardware.
• Monitor systems proactively using tools to identify and resolve performance issues.
• Ensure high availability and reliability of systems and applications through best practices.
• Manage infrastructure changes aligned with enterprise architecture and business continuity standards.
• Administer and support Microsoft 365 environments including Exchange Online, Teams, and SharePoint.

Skills

Interpersonal communication

User-focused support

Problem solving

Team collaboration

Education

Bachelor's degree in Computer Science or IT

Tools

Microsoft 365

Azure AD

Microsoft Intune / Endpoint Manager

Exchange Online

Teams

SharePoint

Cisco Meraki

AirWatch

Atlassian

NICE logging tools

Job description

Cynosure Corporate Solutions | Full time

Cynosure Corporate Solutions is a human capital services company. Our focus is to provide Executive Search, Recruitment, Training, Temporary Staffing services, Statutory Compliance's, and other HR aligned services. We understand the business goals of our clients and their need to align human resources to these goals. We are committed to provide high quality manpower in accordance to global standards and their requirements. Our candidates stand testimony to our professional competency.

We work with clients in IT/ITES, Manufacturing, Automobile, Health, Telecom, Media.

Job Description

• Provide advanced technical support to internal employees across distributed locations (NY, VA, and Chennai).
  
• Educate end-users on maximizing technology usage and improve tech adoption.
  
• Perform device provisioning, desktop imaging, software installations, and manage networking hardware.
  
• Monitor systems proactively using tools to identify and resolve performance issues.
  
• Ensure high availability and reliability of systems and applications through best practices.
  
• Manage infrastructure changes aligned with enterprise architecture and business continuity standards.
  
• Administer and support Microsoft 365 environments including Exchange Online, Teams, and SharePoint.
  

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
  
• 5+ years of experience in systems administration with deep expertise in Microsoft 365 and Azure AD.
  
• Hands-on knowledge of MDM tools like Microsoft Intune/Endpoint Manager and identity/access management.
  
• Experience with ITIL-based incident/change management and troubleshooting Exchange scenarios.
  
• Strong interpersonal and communication skills with a patient, empathetic, and user-focused approach.
  
• Familiarity with both Windows and Mac environments; knowledge of Cisco Meraki, AirWatch, Atlassian, and NICE logging tools is a plus.
  
• Relevant certifications in Microsoft technologies or ITIL are preferred.