System Admin II

Stefanini North America and APAC; Hyderabad; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Stefanini North America and APAC in Hyderabad seeks an experienced Infrastructure Specialist focusing on Azure Virtual Desktop (AVD) and related technologies. The role demands hands-on design, deployment, and operations of VDI environments, including Citrix and VMware Horizon, with strong troubleshooting and customer-facing support.

You will architect and optimize AVD deployments, manage host pools, image management, AD integration, and cost-aware monitoring, while collaborating with global

Qualifications

• Excellent written and verbal communication is required.
• Technical team handling experience is required.
• Exposure to virtualization concepts and cloud technologies Azure and AWS.
• Hands-on experience with Azure Virtual Desktops (AVD), Citrix VDI and VMware Horizon.
• Experience with monitoring tools (Azure Insights / SCOM).
• Experience with ticketing tools (ServiceNow, etc.).
• Troubleshooting Windows Client OS (Windows 10/11) and Windows Server OS.
• Strong understanding of infrastructure administration.
• Exposure to Networking and Storage concepts in Azure.
• FSLogix exposure is preferred.

Responsibilities

• Plan, develop, and configure Azure Virtual Desktop infrastructure from concept to stabilization.
• Architect and design robust Azure AVD solutions aligned with client requirements, including network configuration and user access management.
• Provide technical guidance during AVD implementation and ongoing operations.
• Monitor, troubleshoot, and resolve infrastructure issues in Azure cloud.
• Deploy AVD infrastructure on Azure (host pools, app groups, session hosts, user profiles).
• Configure AAD integration, JIT provisioning, and image management for AVD.
• Monitor and optimize AVD performance and cost efficiency.
• Act as primary technical contact for AVD queries and support.

Skills

Communication

Team leadership

Virtualization

Azure Virtual Desktop

Citrix VDI

VMware Horizon

Azure Monitoring

SCOM

ServiceNow

Windows troubleshooting

Windows Server

Infrastructure administration

Networking in Azure

FSLogix

Tools

Azure Virtual Desktop (AVD)

Citrix VDI

VMware Horizon

FSLogix

Azure Insights

SCOM

ServiceNow

Job description

• Should have excellent written and verbal communication
• Technical team handling experience
• Good exposure on virtualization concepts and cloud technologies Azure and AWS.
• Should have hands on experience on Azure virtual Desktops.AVD.and Citrix VDI and VMware Horizon.
• Good exposure on monitoring tools (Azure Insights /SCOM)
• Good Exposure to ticketing tools (SNOW, etc.)
• Good troubleshooting skills on Windows Client OS such as Windows 10 and Windows 11 and windows servers OS.
• Excellent understanding of infrastructure administration
• Good exposure on Networking and Storage concepts in Azure.
• Good exposure on FSlogix.

Details

• Should have excellent written and verbal communication
• Technical team handling experience
• Good exposure on virtualization concepts and cloud technologies Azure and AWS.
• Should have hands on experience on Azure virtual Desktops.AVD.and Citrix VDI and VMware Horizon.
• Good exposure on monitoring tools (Azure Insights /SCOM)
• Good Exposure to ticketing tools (SNOW, etc.)
• Good troubleshooting skills on Windows Client OS such as Windows 10 and Windows 11 and windows servers OS.
• Excellent understanding of infrastructure administration
• Good exposure on Networking and Storage concepts in Azure.
• Good exposure on FSlogix.

Job Requirements

• Plan, develop, and configure Azure Virtual desktop infrastructure from conceptualization through stabilization using various Azure tools, methodology, design best practices, etc.
• Architect and design robust Azure AVD solutions aligned with client requirements, including network configuration, security policies, and user access management.Hostpools and capacity management to design the host pools accordingly
• Must have other VDI solutions like VMware Horizon and Citrix in the area of implement and design, operations, and migrations.
• Provide technical guidance and expertise to project teams during AVD implementation and ongoing operations
• Monitoring, troubleshooting and resolving infrastructure issues in Azure cloud,
• Hands-on deployment of AVD hashtag#infrastructure on Azure, including host pools, application groups, session hosts, and user profiles
• Configure and manage AVD components like AzureActiveDirectory (AAD) integration, Just-In-Time (JIT) provisioning, and image management.
• Good understanding of Azure Virtual desktop. Hostpools, Pooled AVD personal AVD, Remote apps.
• Monitor and troubleshoot AVD environments, identifying and resolving performance bottlenecks or connectivity issues
• Analyze AVD usage patterns and identify areas for optimization to improve performance and cost efficiency.
• Implement automation scripts to streamline AVD management tasks and reduce operational overhead.
• Act as a primary technical contact for clients regarding AVD queries, troubleshooting, and support.
• Experience in keeping cloud environment secure and proactively preventing downtime
• Ability to work both independently and in a multi-disciplinary team environment.
• Perform routine infrastructure analysis and evaluation on resource requirements necessary to maintain and/or improve SLAs.
• Strong problem-solving skills, customer service and people skills
• Good knowledge in determining associated security risks and mitigation techniques.
• Ability to work both independently and in a multi-disciplinary team environment.
• Own the design documentation of solution implemented i.e. High Level Low Level Design documents.
• Perform routine infrastructure analysis and evaluation on resource requirements necessary to maintain and/or improve SLAs.
• Participating in rotating schedule and monthly maintenance activities like server patching would be helpful
• Provide restorative or maintenance actions to resolve end-user issues
• Assist with special project work as needed
• Ability to work a 24 x 7 schedule required
• Passion, ambition and drive to work in an extremely demanding customer service environment
• Must have good knowledge of Cloud technologies like Azure, AWS.Resource groups , Vnets, Storage accounts,
• Outstanding customer orientation, i.e., ability to build rapport and trust quickly and to influence an audience through communication to arrive at the best solution
• Excellent English written and verbal communication skills, i.e., active listening, ability to clearly summarize an issue, both in writing and verbally
• Excellent problem-solving skills, i.e., ability to apply a highly logical and well-organized approach to the analysis and resolution of issues