SVP - Program Management

Citi; Pune District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Citi is hiring a Programs Manager in Markets Operations to lead global initiatives across Equities and Fixed Income. You will partner with Middle Office and Operations to define and execute target operating models and ensure delivery to business goals.

You will establish program governance, manage dependencies and risks, develop strong business requirements and KPIs, and collaborate with technology to align delivery plans. Mentoring junior team members is also part of the role.

Qualifications

• Bachelor's degree or higher required.
• Proven track record of managing process transformation projects.
• Strong analytical and communication skills.
• Experience with front-to-back process reviews is a plus.

Responsibilities

• Define and execute target operating model with Middle Office/Operations.
• Deliver multiple projects aligned to business goals and target state.
• Establish program governance and stakeholder management.
• Identify and manage dependencies, risks, issues to resolution.
• Develop clear business requirements and KPIs.
• Collaborate with technology to align delivery plans.

Skills

Program management

Business analysis

Stakeholder management

Critical thinking

Attention to detail

Verbal and written communication

Education

Bachelor's degree

Tools

MS Excel

PowerPoint

JIRA

Job description

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's Market Operations Process Engineering Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience.

We are recruiting for a program manager to lead multiple global initiatives across Equities and Fixed Income. Initiatives will cover but not limited to regulatory (T+1), strategic re-architecture.

What you'll do

• Partner with Middle Office/operations to define and execute on target operating model.
• Responsible for the successful delivery of multiple projects and their alignment to business goals and target state.
• Execute established project management disciplines including the development of program governance and effective stakeholder management to drive planning and execution
• Identify, prioritise and proactively manage dependencies, risks, exceptions and issues to resolution.
• Generate business requirements ensuring they are clearly documented and strategic in nature.
• Work with sponsors to ensure that there are measurable benefits and associated KPIs.
• Work collaboratively with technology, ensuring there are clear delivery plans aligned to Operations strategic requirements and hold delivery plan owners to account
• Manage testing work streams, drive User Acceptance Testing collaborating with internal and external teams where required
• Develop and deliver presentations to Markets Operations and business management covering project / program status and plans
• Contribute to the design and delivery of Operations training plans and materials, present training to small and large groups as required
• Provide subject matter expertise for internal queries relating to appropriate projects
• Lead, supervise, coach and develop more junior Markets Operations Program Execution team members

What we'll need from you

• Bachelor's/University degree
• Strong working knowledge of global markets preferred
• Proven track record of managing Process Transformation projects
• Critical thinking and Strong analytical skills, with exceptional attention to detail Strong interpersonal, influencing and organizational skills
• Excellent verbal and written communication skills
• Strong project management / business analysis skills
• Strong knowledge of MS Excel and PowerPoint skills
• JIRA experience a plus
• Ability to lead and execute large front to back process reviews

Sounds like Citi has everything you need?

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