SVP - Program Management

Citi; Maharashtra; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Citi in Mumbai, India, is seeking a Program Manager to lead multiple global initiatives across Equities and Fixed Income. You will partner with Middle Office/Operations to define operating models and ensure programs meet business goals. Strong PM and BA skills are essential, with robust stakeholder management and governance practices.

You will drive requirements, manage dependencies and risks, and collaborate with technology to deliver clear delivery plans. Experience with Jira is a plus.

Qualifications

• Bachelor's degree required with strong analytical capabilities.
• Proven track record in managing process transformation projects.
• Excellent verbal and written communication skills.
• Strong interpersonal, influencing and organizational abilities.
• Experience with MS Excel and PowerPoint; JIRA experience a plus.

Responsibilities

• Lead multiple global initiatives across Equities and Fixed Income.
• Define and execute target operating models with stakeholders.
• Ensure delivery of projects aligned to business goals and strategy.
• Develop program governance and manage risks, dependencies and issues.
• Gather business requirements and document them clearly for strategic impact.
• Work with sponsors to define measurable benefits and KPIs.
• Coordinate with technology for delivery plans and accountability.
• Manage testing streams and collaborate on User Acceptance Testing.
• Present status and plans to Markets Operations and leadership.
• Contribute to Operations training plans and materials when needed.
• Provide subject matter expertise for internal project inquiries.

Skills

Project management

Business analysis

Analytical thinking

Communication

Leadership

Stakeholder management

Education

Bachelor's degree

Tools

MS Excel

PowerPoint

JIRA

Job description

• JIRA experience a plus

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's Market Operations Process Engineering Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience.

We are recruiting for a program manager to lead multiple global initiatives across Equities and Fixed Income. Initiatives will cover but not limited to regulatory (T+1), strategic re-architecture.

What You'll Do

• Partner with Middle Office/operations to define and execute on target operating model.


• Responsible for the successful delivery of multiple projects and their alignment to business goals and target state.


• Execute established project management disciplines including the development of program governance and effective stakeholder management to drive planning and execution


• Identify, prioritise and proactively manage dependencies, risks, exceptions and issues to resolution.


• Generate business requirements ensuring they are clearly documented and strategic in nature.


• Work with sponsors to ensure that there are measurable benefits and associated KPIs.


• Work collaboratively with technology, ensuring there are clear delivery plans aligned to Operations strategic requirements and hold delivery plan owners to account


• Manage testing work streams, drive User Acceptance Testing collaborating with internal and external teams where required


• Develop and deliver presentations to Markets Operations and business management covering project / program status and plans


• Contribute to the design and delivery of Operations training plans and materials, present training to small and large groups as required


• Provide subject matter expertise for internal queries relating to appropriate projects


• Lead, supervise, coach and develop more junior Markets Operations Program Execution team members

What We'll Need From You

• Bachelor's/University degree


• Strong working knowledge of global markets preferred


• Proven track record of managing Process Transformation projects


• Critical thinking and Strong analytical skills, with exceptional attention to detail Strong interpersonal, influencing and organizational skills


• Excellent verbal and written communication skills


• Strong project management / business analysis skills


• Strong knowledge of MS Excel and PowerPoint skills


• JIRA experience a plus


• Ability to lead and execute large front to back process reviews

Job Family Group

Project and Program Management

Job Family

Program Management

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.