Surveillance Executive

Hudle; Delhi; On-site; INR 360,000 - 600,000; Full time

Job summary

Hudle invites applications for a Surveillance Executive to join the CoPlay team, overseeing CCTV operations across our venues. You will monitor live feeds, log incidents, and coordinate with operations to uphold safety and service standards.

The ideal candidate holds a bachelor’s degree, 2.5+ years of experience, and hands-on knowledge of CCTV systems, DVRs, and access control. Willingness to work shifts, weekends, and holidays is required.

Qualifications

• Bachelor’s degree in any field; additional certification in security or surveillance is a plus.
• 2.5+ years of work experience in any role.
• 1+ years of work experience in a similar role (CCTV monitoring, security surveillance, or control room operations).
• Familiarity with CCTV systems, digital recording software, and access control technologies.

Responsibilities

• Monitor live feeds from all CoPlay centers to ensure safety and security.
• Detect and report any suspicious behavior by customers or staff, including theft, pilferage, or operational violations.
• Alert business managers or Operations Manager in real-time upon noticing any irregularities.
• Maintain daily incident logs with documentation of noteworthy activities, behaviors, or events.
• Oversee and update daily slot booking records, ensuring bookings are recorded accurately and timely.
• Retrieve and review recorded CCTV footage for investigations, audits, or compliance purposes.
• Perform routine checks to ensure surveillance equipment are functioning optimally.
• Report and elevate any technical issues to maintenance teams or service providers.
• Ensure strict confidentiality of all surveillance data and sensitive operational information.
• Coordinate with the business and operations team to support safety protocols and event management needs.

Skills

Attention to detail

Observational skills

Analytical thinking

Shift work

Education

Bachelor’s degree

Tools

CCTV systems

DVRs

Access control

Job description

Hudle up! We're looking for a Surveillance Executive to join our Coplay team, both at work and at play!

About CoPlay: CoPlay ( powered by Hudle ) is a community first brand that operates 40+ premium sports facilities across the country. We want to build the biggest and the most loved sports community brand and aim to build and operate 100+ sports facilities/clubs across the country over the next few years. To build this vision, we are looking to hire a Surveillance Executive who will help us to monitor and manage CCTV surveillance operations across our venues.

About the Role: We are seeking a detail-oriented Surveillance Executive to monitor and manage CCTV surveillance operations across our venues. The ideal candidate will be responsible for observing real-time camera feeds, Playbacks, identifying potential risks, ensuring adherence to operational protocols, and maintaining detailed incident reports. This role requires strong focus, discretion, and a proactive approach to security and operational oversight.

Key Responsibilities:

• Monitor live feeds from all CoPlay centers to ensure safety and security.
• Detect and report any suspicious behavior by customers or staff, including theft, pilferage, or operational violations .
• Alert business managers or Operations Manager in real-time upon noticing any irregularities.
• Maintain daily incident logs with clear documentation of noteworthy activities, behaviors, or events.
• Oversee and update daily slot booking records , ensuring all bookings are recorded accurately and in a timely manner.
• Retrieve and review recorded CCTV footage for investigations, audits, or compliance purposes .
• Perform routine checks to ensure all surveillance equipment (cameras, DVRs, storage systems) are functioning optimally .
• Report and elevate any technical issues to relevant maintenance teams or service providers .
• Ensure strict confidentiality of all surveillance data and sensitive operational information.
• Coordinate with the business and operations team to support venue-wide safety protocols and event management needs.

Requirements:

• Bachelor’s degree in any field; additional certification in security or surveillance is a plus.
• 2.5+ years of work experience in any role in the past
• 1 + years of work experience in a similar role (CCTV monitoring, security surveillance, or control room operations).
• Familiarity with CCTV systems, digital recording software, and access control technologies.
• Strong observational and analytical skills with attention to detail.
• Comfortable working in shifts, weekends, and public holidays, if required.