Support - Quality Control - Pipe Plant - Jhagadia - Steel

Welspun World; Jhagadia; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Welspun World seeks a Quality Assurance/Quality Control leader to drive QMS implementation, ensure conformance to ISO 9001 and customer standards, and manage inspection and testing activities across raw materials to finished products.

Responsibilities include process control, calibration of measuring tools, and coordination of internal and external quality audits to sustain product reliability and compliance.

Qualifications

• Experience implementing and maintaining QMS per ISO 9001 and industry standards.
• Ability to review MTCs, chemical compositions, and performance reports.
• Strong capability in process capability studies and SPC.

Responsibilities

• Develop, implement, and maintain QMS in line with ISO 9001 and standards.
• Oversee incoming, in-process, final inspection, and product release.
• Coordinate NDT, testing, and audits; ensure traceability and documentation.

Skills

Quality Management

Inspection & Testing

Process Control

NDT Knowledge

Tools

Measuring instruments

SPC software

Job description

Key Responsibilities

A. Quality Assurance and Quality Control

• Develop, implement, and maintain the Quality Management System (QMS) in accordance with ISO 9001 and applicable industry standards.
• Ensure compliance with relevant product standards and customer specifications, such as ASTM, ASME, EN, and other applicable standards for stainless steel pipes and tubes.
• Oversee incoming material inspection, in-process inspection, final inspection, and product release.
• Ensure proper verification of raw materials, including stainless steel coils, strips, plates, filler wires, and other consumables, as applicable.
• Review material test certificates (MTCs), chemical composition, mechanical properties, dimensional reports, and traceability records.
• Establish inspection plans, quality control plans, sampling procedures, acceptance criteria, and inspection checkpoints.
• Ensure effective implementation of corrective and preventive actions for internal and customer-reported quality issues.

B. Manufacturing Process Control

• Monitor and control critical manufacturing processes.
• Establish process parameters, operating limits, inspection frequencies, and process control standards in coordination with Production and Engineering.
• Monitor critical process variables to maintain dimensional accuracy, surface finish, mechanical properties, and product consistency.
• Ensure proper calibration, verification, and maintenance of measuring instruments, gauges, testing equipment, and inspection systems.
• Analyse process deviations and implement corrective measures to prevent recurrence.
• Conduct process capability studies and statistical process control (SPC), wherever applicable.

C. Testing, Inspection and Product Compliance

• Oversee laboratory and inspection activities, including chemical analysis, tensile testing, hardness testing, dimensional inspection, and metallurgical examination, as applicable.
• Ensure effective implementation of non-destructive testing (NDT), such as eddy current testing, ultrasonic testing, hydrostatic testing, and other specified examinations, as required by the applicable product standard and customer requirements.
• Review and approve inspection and test reports, certificates of conformity, and other quality documents within the assigned authority.
• Ensure complete product identification, heat number traceability, batch records, and documentation from raw material receipt to finished product dispatch.
• Coordinate third-party inspections, customer inspections, certification audits, and product qualification activities.

D. Customer Quality and Supplier Quality

• Investigate customer complaints, analyse root causes, and implement effective corrective actions.
• Coordinate with Sales, Production, and Technical teams to resolve customer quality concerns and provide timely responses.
• Monitor supplier quality performance and coordinate supplier corrective actions for non-conforming raw materials and consumables.
• Participate in customer audits, technical discussions, product approvals, and quality improvement initiatives.
• Review customer specifications, purchase orders, drawings, and technical requirements before production and dispatch.

E. Quality Systems, Audits and Documentation

• Plan and conduct internal quality audits, process audits, product audits, and system audits.
• Coordinate external audits by certification bodies, customers, and regulatory or inspection agencies.
• Maintain quality procedures, work instructions, inspection formats, control plans, test records, and document revision control.
• Ensure control of non-conforming products, including identification, segregation, disposition, rework, and re-inspection.
• Review and update procedures in line with revised standards, customer requirements, and changes in manufacturing processes.
• Promote risk-based thinking and preventive quality planning through tools such as CAPA, and root cause analysis.

F. Continuous Improvement and Cost of Quality

• Drive initiatives to reduce rejection, rework, scrap, customer complaints, and process variation.
• Implement quality improvement tools such as PDCA, Kaizen, 5 Why analysis, Fishbone diagrams, Pareto analysis, and SPC.
• Track and analyse quality performance data to identify recurring defects and improvement opportunities.
• Work with Production, Maintenance, Engineering, and Supply Chain teams to improve process reliability and product consistency.
• Develop action plans to improve first-pass yield, right-first-time production, and overall manufacturing efficiency.

G. Team Management and Cross-Functional Coordination

• Lead, train, and develop the Quality Assurance, Quality Control, Process Inspection, and Laboratory teams.
• Define departmental objectives, responsibilities, competency requirements, and performance targets.
• Ensure adequate manpower, inspection resources, testing facilities, and departmental coverage across shifts.
• Coordinate with Production, Maintenance, Purchase, Stores, Sales, and Dispatch teams to resolve quality and process-related issues.
• Promote a culture of quality ownership, discipline, accountability, and continual improvement throughout the organisation.