Support Engineer Change & Release Management

Luxoft; Pune District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Luxoft in Pune, India, seeks an experienced Change & Release Management Specialist to oversee application changes and releases across multiple environments in a large enterprise services setting.

You will collaborate with Release Managers, Application Teams, and Service Teams to support automation-driven processes, manage CI/CD pipelines, and implement runbooks and SOPs for reliable deployments.

Qualifications

• 5+ years in Change & Release Management for enterprise applications.

Responsibilities

• Coordinate all application changes and releases across non-production and production environments.

Skills

Release Management

Change Management

CI/CD

Python

YAML

GitLab

Git

Jenkins

DevOps

AWS

Azure

Kubernetes

Docker

Podman

Security Scans

Splunk

Runbooks

Automation

SOPs

SQL

Tools

GitLab

Git

Jenkins

Artifactory

Docker

Kubernetes

Podman

Checkmarx

Splunk

Job description

Project Description:

We are seeking an experienced Change & Release Management Specialist to oversee and coordinate application changes and releases across multiple environments in a large enterprise services environment. The role focuses on managing the release lifecycle, ensuring smooth deployments, and collaborating closely with Release Managers, Application Teams, and Service Teams to support automation-driven processes. You need to have strong experience in release planning, process automation, configuration management, and enterprise-level deployments.

Responsibilities:

• Manage and coordinate all application changes and releases across non-production and production environments


• Collaborate with Release Managers, Application, Platform, and DevOps teams to integrate automated release workflows


• Support CI/CD-driven release pipelines and perform minor automation enhancements using Python and YAML, and implement runbook improvements


• Ensure all releases follow change management policies, approvals, and audit requirements


• Provision and manage cloud-based environments and containerized applications (Kubernetes, Docker/Podman) as part of the release process


• Manage security and compliance scans (Checkmarx secrets, vulnerability checks, internal tools) as part of releases


• Monitor logging and observability using cloud-native tools and Splunk


• Maintain detailed documentation for releases, runbooks, automation processes, and SOPs


• Perform ad-hoc operational, release-related, and automation tasks as required


• Participate in shift-based support for critical releases or environments


• Explore AI-driven automation and process improvements to optimize release reliability and efficiency

Mandatory Skills Description:

• 5+ years of experience in Change & Release Management for enterprise applications (IB&M / financial services)


• Strong knowledge of Release Management, Change Management, Configuration Management, and Problem/Incident Management


• Hands‑on experience supporting CI/CD pipelines and integrating automation workflows


• Familiarity with cloud platforms (AWS, Azure, or similar) and containerized deployments (Kubernetes, Docker/Podman)


• Ability to perform minor enhancements or scripts using Python and YAML in the release pipeline


• Experience with source control systems (GitLab, Git) and build/deployment scripts


• Solid understanding of databases (Oracle, PostgreSQL) and ability to integrate DB automation into releases


• Experience integrating security and compliance scans into release processes


• Experience with monitoring/logging tools (cloud-native + Splunk)


• Familiarity with AI-driven automation concepts in release and deployment processes


• Strong verbal and written communication skills

Mandatory skills: Devops, Gitlab, Bitbucket, Jenkins, CICD automation, Artifactory, Docker Kubernetes, AWS for Change Mgmt and release management with banking domain,.

Nice-to-Have Skills Description:

Understanding of ITIL processes is a plus