Supply Chain Manager
Holland Advisors
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Job summary
Holland Advisors seeks an experienced Assistant Manager / Deputy Manager – Supply Chain to manage end-to-end procurement for airport hospitality operations. You will oversee procurement, vendor management, inventory planning and logistics to ensure continuous supply across lounges, F&B outlets and service areas.
The ideal candidate has 5–8 years in hotel or hospitality procurement with strong vendor relationships, cost optimization, and ERP experience. This role is based in Goa, India.
Qualifications
- Bachelor's degree in Supply Chain, Hotel Management, Business or related field.
- Certification in Procurement/Supply Chain is a plus.
Responsibilities
- Procure and source for airport hospitality operations and manage supplier quotes.
- Raise and process Purchase Requisitions and Purchase Orders.
- Negotiate pricing, terms and delivery with vendors.
- Maintain Approved Vendor List and conduct vendor reviews.
- Coordinate inventory levels and stock replenishment.
- Ensure timely delivery and investigate shortages or discrepancies.
- Collaborate with Finance for invoice verification and cost control.
- Support compliance with policies and audits.
Skills
Education
Tools
Job description
Location: Goa
Department: Supply Chain / Procurement
The Assistant Manager / Deputy Manager – Supply Chain will be responsible for supporting and managing end-to-end supply chain activities for airport hospitality operations, including procurement, vendor management, inventory planning, logistics, material availability and cost optimization.
The role will ensure uninterrupted availability of Food & Beverage supplies, operating supplies, housekeeping materials, engineering consumables, guest supplies, packaging materials, uniforms, equipment and other operational requirements across airport lounges, F&B outlets, Meet & Assist, Spa and other hospitality operations. The ideal candidate should preferably come from a hotel / hospitality background, particularly from reputed 4/5-star hotels, airport hotels, hotel chains or large F&B operations, with strong exposure to Materials, Purchase, Procurement and Supply Chain functions.
- Manage day-to-day procurement activities for airport hospitality operations.
- Raise, review and process Purchase Requisitions and Purchase Orders as per approved processes.
- Source materials, products and services from approved and reliable suppliers.
- Obtain and evaluate competitive quotations based on price, quality, specifications and delivery timelines.
- Negotiate pricing, payment terms, credit periods and delivery schedules with vendors.
- Identify alternate suppliers to ensure business continuity and mitigate supply risks.
- Ensure procurement decisions are aligned with budgets, quality standards and operational requirements.
- Develop and maintain strong relationships with suppliers and service providers.
- Identify, evaluate and onboard new vendors in coordination with relevant stakeholders.
- Conduct periodic vendor performance reviews covering quality, price, service, delivery and responsiveness.
- Maintain an updated Approved Vendor List.
- Negotiate annual rate contracts / agreements wherever applicable.
- Resolve vendor-related issues, including delayed deliveries, quality concerns, shortages and commercial discrepancies.
- Conduct supplier visits and market surveys to assess product quality and market pricing.
- Coordinate with Stores and Operations to maintain optimum inventory levels.
- Monitor stock levels and consumption patterns to avoid stock-outs, overstocking and wastage.
- Develop appropriate minimum / maximum and reorder levels for critical materials.
- Monitor fast-moving, slow-moving and non-moving inventory.
- Support periodic physical stock verification and reconciliation.
- Analyse consumption trends and support demand forecasting.
- Ensure timely replenishment of critical operational supplies.
- Coordinate timely movement and delivery of materials to airport locations /terminals.
- Ensure suppliers adhere to agreed delivery schedules and service levels.
- Coordinate with logistics partners for transportation and distribution requirements.
- Track critical and time-sensitive deliveries.
- Develop contingency arrangements for urgent and emergency procurement requirements.
- Ensure appropriate handling and transportation of sensitive materials, including food and temperature-controlled products where applicable.
- Ensure uninterrupted supply to airport lounges, F&B outlets, Meet & Assist, Spa and other hospitality operations.
- Understand the criticality of airport operations and ensure materials are available within defined timelines.
- Coordinate with airport operations teams for delivery schedules, access requirements and operational restrictions.
- Support procurement planning for new lounge / outlet openings and expansion projects.
- Ensure emergency procurement support during operational disruptions, peak travel periods and special events.
- Identify opportunities for procurement savings through negotiations, bulk purchasing, rate contracts and alternate sourcing.
- Conduct regular market price benchmarking.
- Analyse purchase prices and consumption trends.
- Track procurement savings against budgets and targets.
- Work closely with Finance and Operations to improve overall procurement efficiency.
- Ensure cost reduction initiatives do not compromise quality or guest experience.
- Ensure compliance with company procurement policies, approval matrices and SOPs.
- Maintain complete documentation for quotations, comparative statements, purchase orders, contracts and vendor records.
- Ensure procurement transactions are transparent and audit-ready.
- Coordinate with Finance for invoice verification and resolution of PO / GRN / invoice discrepancies.
- Support internal and external audits.
- Ensure adherence to applicable statutory, food safety, quality and company compliance requirements.
- Procurement cost savings achieved.
- Vendor on-time delivery percentage.
- Reduction in stock-outs / operational shortages.
- Inventory holding and inventory turnover.
- Purchase price variance.
- Vendor quality and performance scores.
- Purchase Order processing TAT.
- Procurement compliance and audit performance.
- Percentage of spend under negotiated contracts / rate agreements.
- Reduction in emergency / spot purchases.
- Availability of critical operational materials.
- Bachelor's degree in Supply Chain Management, Hotel Management, Business Administration, Commerce or a related discipline.
- Certification in Procurement / Supply Chain Management will be an added advantage.
- 5–8 years of overall experience in Procurement, Materials, Purchase or Supply Chain.
- Preferably from reputed 4/5-star hotels, airport hotels, hospitality groups, large F&B/QSR operations or institutional catering.
- Candidates currently working as Assistant Manager / Deputy Manager – Purchase, Materials, Procurement or Supply Chain in hotels will be preferred.
- Experience in managing multiple locations / units will be an advantage.
- Exposure to airport / aviation hospitality will be an added advantage.
Experience in a large hotel with 200+ rooms, multiple F&B outlets or high-volume banquet operations would be highly desirable, as it provides strong exposure to the volume, urgency and service-level requirements relevant to airport hospitality.
- Strong knowledge of Procurement & Supply Chain processes.
- Vendor sourcing and negotiation.
- Inventory and materials management.
- Purchase Order / GRN / invoice processes.
- Market benchmarking and cost analysis.
- Strong MS Excel skills.
- Experience with ERP / procurement systems.
- Exposure to hotel procurement / inventory systems such as SAP, Oracle, Material Control, BirchStreet or similar platforms will be preferred.
- Strong negotiation and influencing skills.
- Analytical and data-driven approach.
- Commercial acumen.
- Vendor relationship management.
- Problem-solving ability.
- Strong coordination and communication skills.
- High sense of ownership and accountability.
- Ability to work under pressure and meet tight operational deadlines.
- Ability to manage multiple stakeholders and locations.
- Process-oriented and compliance-focused.
The ideal candidate would be a hotel Materials / Purchase professional currently working in a 4/5-star or airport hotel, with approximately 5–8 years of experience, who has progressed from Executive / Senior Executive to Assistant Manager / Deputy Manager level and has hands-on experience in F&B procurement, general procurement, vendor management, inventory control, logistics and cost optimization.
Experience in a large hotel with 200+ rooms, multiple F&B outlets or high-volume banquet operations would be highly desirable, as it provides strong exposure to the volume, urgency and service-level requirements relevant to airport hospitality.
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