Supply Chain Analyst, Labor Planning

ShipBob, Inc.; India; Remote; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Leave 12 days

Job summary

ShipBob, Inc. is seeking a Supply Chain Analyst, Labor Planning to optimize labor capacity across our global fulfillment network. You will build planning tools and dashboards, analyze capacity, and ensure efficiency while aligning plans with merchant SLAs.

You will partner with operations and cross‑functional teams to drive continuous improvement. Ideal candidates have 3+ years in labor or capacity planning, strong Excel skills, and experience with SQL; PowerBI and Python familiarity are a plus.

Qualifications

• Bachelor’s degree in Supply Chain, Operations, Industrial Engineering, or related field.
• 3+ years of experience in labor or capacity planning within warehousing or fulfillment environments.
• Strong analytical skills with proficiency in Excel; SQL knowledge; familiarity with PowerBI and Python preferred.
• Ability to translate complex data into actionable insights and communicate with stakeholders.

Responsibilities

• Assess current and projected labor capacity across fulfillment centers to optimize for cost and SLA performance.
• Maintain and update staff planning models for all facilities.
• Build and maintain labor planning tools and dashboards using Excel, SQL, and PowerBI.
• Run analytical simulations and reconcile data across multiple systems to validate labor models.
• Collaborate with operations stakeholders, process managers, and implementation teams to align labor plans with merchant needs.
• Support peak season planning and strategic expansion initiatives.
• Develop centralized reporting solutions for accurate data publication and informed planning.

Job description

As a member of theShipBobTeam, you will...

• Grow with an Ownership Mindset :We champion continuous learning and innovation.You'lltake on real problems,create tangiblesolutions, anddrive results that move the needleforShipBob,our merchants, and for your own professional growth.Ifyou'reready to do the most meaningful work of your career, this is the place.
• Collaborate with Peers and Leaders Alike: AtShipBob,leaders areaccessible;feedback flows in both directions, andeveryone, regardless of their seniority or role, steps up to help when needed.We hold each other tohigh standardsbecause we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
• Experience a High-Performance Culture and Clear Purpose: We are results-driven andclear about what that means: ourgoals are specific, accountability is shared, and every team member can see how their work connects toour mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Location

Remote – India

Role Description

The Supply Chain Analyst, Labor Planning will support and enhance our labor and capacity planning functions at ShipBob. With a growing global network of fulfillment centers, you will play a critical role in analyzing labor requirements, building planning tools, and ensuring operational efficiency across sites. You will work closely with operations stakeholders and cross‑functional teams to optimize labor allocation and meet merchant SLAs. This role will report to the Supply Chain Operations, Labor Planning Manager.

What you’ll do

• Assessing current and projected labor capacity across fulfillment centers to optimize for cost and SLA performance.
• Maintain and update staff planning models for all facilities.
• Build and maintain labor planning tools and dashboards using Excel, SQL, and PowerBI.
• Run analytical simulations and reconcile data across multiple systems to validate labor models.
• Collaborate with operations stakeholders, process managers, and implementation teams to align labor plans with merchant needs.
• Support peak season planning and strategic expansion initiatives.
• Develop centralized reporting solutions for accurate data publication and Informed planning.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table

• Bachelor’s degree in Supply Chain, Operations, Industrial Engineering, or related field.
• 3+ years of experience in labor or capacity planning within warehousing or fulfillment environments.
• Strong analytical skills with proficiency in Excel and experience with SQL; familiarity with PowerBI and Python preferred
• Ability to translate complex data into actionable insights and communicate effectively with stakeholders.
• Detail-oriented with a proactive approach to problem‑solving and continuous improvement.
• All Purpose Leave (casual & sick time): 12 days

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You

Building the world’s leadingfull-stack fulfillment platformischallengingwork. The problems we solve are complex, the pace is fast, and the bar is high.That meansShipBob’senvironmentisn’tthe rightfit for everyone, andthat’sokay.If you are ready to take ownership,push boundaries, andgrow alongside a team that genuinely supports each other, we would love to hear from you.

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid‑Market ecommerce merchants to provide them access to best‑in‑class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

At ShipBob, every full-time employee gets access to our best‑in‑class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.

Use of AI‑Assisted Tools During Recruitment

We may use AI‑assisted tools during the recruitment process to support administrative functions such as transcribing interviews, generating summaries or notes, organizing interview feedback, facilitating candidate communications, and helping recruiters identify candidates whose qualifications may align with job requirements. These tools are designed to assist our recruiting team and are not used to make final hiring decisions. Hiring decisions are made by trained human reviewers who consider the candidate's application, interview performance, qualifications, experience, and other relevant factors. AI‑assisted tools do not independently determine whether a candidate advances in the hiring process or receives an offer of employment. Where required by applicable law, candidates will be provided with notice regarding our use of AI‑assisted technologies and, where available, information about any applicable rights relating to such processing, including the ability to request additional information or opt out of certain AI‑assisted processing activities. Candidates who exercise available opt‑out rights may be reviewed through alternative processes consistent with applicable law.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis