Supervisor, Ocean Operations

FedEx Express México; Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

FedEx Express México seeks a Supervisor, Ocean Operations to lead day-to-day ocean freight activities, ensure SOP compliance, and liaise with carriers for capacity and service commitments.

You will collaborate with forwarding/express operations on scope changes, monitor performance, and drive improvements in profitability and efficiency while meeting annual targets.

Qualifications

• Extensive experience in Oceanfreight within Supply Chain/Freight Forwarding/Logistics.
• Experience supporting commercial teams with New Business and Retention calls.
• Ability to develop Ocean Freight strategies and negotiate deals.

Responsibilities

• Manage day-to-day operational activities for the initiative and ensure SOP compliance.
• Coordinate with carriers on capacities and service commitments.
• Work with forwarding and operations management on scope changes and SOP revisions.
• Monitor P&L and identify operational and commercial improvements.
• Take volume and P&L responsibility aligned with FY targets.

Skills

Ocean freight

Supply chain

Leadership

Negotiation

Market intelligence

P&L management

Financial forecasting

Contract negotiation

Job description

Supervisor, Ocean Operations

Responsibilities

• Manage all day-to-day operational activities for this initiative and ensure forwarding full compliance with SOP and express fulfillment of commitments;
• Liaise with carriers on capacities, ensure BSA fulfillment and service commitment compliance;
• Work with forwarding and express operational management on project scope changes, performance monitoring and measurement, and revisions to SOP and process flows;
• Continuously assess project P&L and identify areas of improvement both operationally and commercially;
• Volume and P&L responsibility as per FY targets YOY basis.

Qualifications

• Extensive experience in an Oceanfreight role in Supply Chain / Freight Forwarding / Logistics, ideally from within industry, with the ability to motivate the teams;
• Experience in supporting the commercial organization by doing New Business and Retention Calls with Salespeople;
• Ability to provide market intelligence to the commercial organization for product growth;
• Drive profitable and sustainable Business Growth;
• Ability to create and develop an Ocean Freight strategy with an interpretation of the Locations’ Ocean strategy;
• An expert level understanding and knowledge of Ocean Freight including trades such as Asia, Europe, and the US;
• An exceptional knowledge of the marketplace and of financial management processes including job costing, console profitability, financial forecasting, reporting and budgeting;
• Significant experience of negotiating short, medium and long terms deals, SLAs, and managing complex supplier relationships;
• An expert level ability to assess commercial/business risk versus reward coupled with effective and decisive decision-making;
• Direct experience of structured buying processes such as RFI’s, RFQ’s, e-tenders, multiple tender rounds, and other procurement techniques;
• Experience in the maintenance and management of rate & contract database/files.