Supervisor/ Admin (Hotel Industry Background Preferred)

i-TEK RFID; Pune District; On-site; INR 350,000 - 520,000; Full time

Job summary

Infotek Software & Systems Pvt. Ltd. (i-TEK RFID) in Pune seeks an Administrator to manage day-to-day administrative operations, guest house management, vendor coordination, facility upkeep, and employee support services.

The role requires bringing hospitality standards into a corporate environment to ensure a seamless experience for employees, visitors, senior management, and external guests. Responsibilities include facility & office administration, guest house management, travel &

Qualifications

• 3-7 years of experience in Administration, Hospitality, or Corporate Administration.
• Strong hospitality standards and guest handling.
• Experience in vendor coordination and facility management.
• Proficiency in MS Office (Excel, Word, PowerPoint) and reporting.

Responsibilities

• Facility & Office Administration: Ensure smooth day-to-day administration of office premises and related facilities.
• Guest House & Hospitality Management: Manage office and guest houses, ensuring cleanliness, readiness, and hospitality standards.
• Travel & Accommodation Coordination: Manage hotel bookings, transportation, and travel logistics for employees and visitors.
• Housekeeping & Employee Support Services: Supervise housekeeping, pantry operations, and employee support services.
• Event & Meeting Coordination: Assist in organizing internal meetings and corporate events.
• Asset & Inventory Management: Maintain records of office assets and inventory levels.
• Security & Compliance: Coordinate with security personnel and ensure adherence to policies.
• Administrative Support: Support management with scheduling, documentation, and reporting.

Skills

Administration

Hospitality

Vendor coordination

Facilities management

MS Excel

Stakeholder management

Communication

Job description

Position: Administrator Location: Pune Company: Infotek Software & Systems Pvt. Ltd. (i-TEK RFID)

About i-TEK Infotek Software & Systems Pvt. Ltd. (i-TEK RFID) is a leading RFID Solutions and System Integration company serving diverse industries including Manufacturing, Logistics, Retail, Transportation, Oil & Gas, Energy, Utilities, and many more. With over 4,000 reputed brands served across multiple business verticals, i-TEK specializes in providing innovative technology-driven solutions that improve business processes through identification, authentication, and automation.

About the Role

Job Summary We are seeking a proactive and service-oriented Administrator with prior experience in the Hotel, Hospitality or Guest Relations industry. The ideal candidate will be responsible for managing day-to-day administrative operations, guest house management, vendor coordination, facility upkeep, housekeeping supervision, travel and accommodation arrangements, and employee support services. This role requires a professional who can bring hospitality standards into a corporate environment, ensuring a seamless experience for employees, visitors, senior management, and external guests.

Experience-: 2-7 years

Responsibilities

Facility & Office Administration

• Ensure smooth day-to-day administration of office premises and related facilities.
• Monitor housekeeping, office maintenance, and overall workplace hygiene standards.
• Coordinate repair and maintenance activities with internal teams and external vendors.
• Ensure office infrastructure, meeting rooms, pantry areas, and common spaces are maintained to high standards.

Guest House & Hospitality Management

• Manage company’s office & guest houses, ensuring cleanliness, readiness, and exceptional hospitality standards.
• Coordinate accommodation arrangements for visitors, consultants, and employees.
• Monitor guest satisfaction and resolve concerns promptly.
• Oversee housekeeping schedules and service quality at guest house facilities.
• Coordinate with housekeeping, maintenance, travel, security, catering, and facility vendors.
• Obtain quotations, compare costs, and support procurement processes.
• Monitor vendor performance and ensure service-level compliance.
• Build strong vendor relationships to ensure cost-effective service delivery.

Travel & Accommodation Coordination

• Manage hotel bookings, transportation arrangements, and travel logistics for employees and visitors.
• Coordinate airport pickups, local transportation, and stay arrangements as required.
• Ensure a smooth guest experience from arrival to departure.

Housekeeping & Employee Support Services

• Supervise housekeeping staff and ensure workplace cleanliness standards are maintained.
• Manage pantry operations and employee support services.
• Coordinate office supplies, stationery, and consumable inventory.

Event & Meeting Coordination

• Assist in organizing internal meetings, leadership visits, employee engagement activities, and corporate events.
• Coordinate venue arrangements, catering, accommodation, transportation, and event logistics.
• Ensure successful execution of events with a hospitality-focused approach.

Asset & Inventory Management

• Maintain records of office assets, furniture, and equipment.
• Monitor inventory levels and coordinate replenishment of office supplies.
• Support asset tracking and documentation activities.

Security & Compliance

• Coordinate with security personnel to ensure employee and visitor safety.
• Maintain visitor management processes and office access controls.
• Ensure compliance with company policies and administrative procedures.

Administrative Support

• Support management with scheduling, documentation, record maintenance, and coordination activities.
• Handle routine administrative tasks and ensure timely closure of requests.
• Maintain MIS reports related to administration, facilities, and vendor management.

Required Skills

• 3-7 years of experience in Administration, Hospitality, Hotel Operations, Front Office, Guest Relations, Facilities, or Corporate Administration.
• Prior experience with reputed hotels, hospitality chains, serviced apartments, guest house operations, or corporate administration teams will be preferred.
• Strong understanding of hospitality standards, guest handling, and service excellence.
• Experience in vendor coordination, facility management, and housekeeping supervision.
• Good negotiation and stakeholder management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Excel, Word, PowerPoint, and administrative reporting.
• Ability to multitask and work in a fast-paced environment.