Subject Matter Expert Mechanical

Indovance Inc; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Indovance Inc is seeking a technically strong professional to lead domain and drive excellence in engineering services. The role emphasizes mentoring engineers, building learning paths, and converting customer requirements into actionable execution strategies.

You will participate in customer discovery, support pre-sales, and ensure quality and timely delivery across live projects, maintaining technical integrity and accountability.

Qualifications

• Proven ability to mentor engineers and build structured learning paths.
• Define and benchmark best-in-class quality standards.
• Coordinate with delivery teams to raise technical depth and accuracy.

Responsibilities

• Act as domain expert for assigned discipline.
• Define and benchmark best-in-class quality standards.
• Review complex designs, calculations, and deliverables.
• Provide technical insights during pre-sales and proposal stages.
• Translate customer requirements into clear execution strategies.
• Proactively flag risks and implement corrective actions.

Skills

Domain leadership

Technical excellence

Coaching

Process improvement

Customer discovery

Pre-sales support

Training

Mentoring engineers

Job description

This role demands a technically strong, accountable, and extroverted professional with a passion for teaching and mentoring.

• Ensuring best-in-class technical quality
• Driving process excellence and operational efficiency
• Participating in customer discovery discussions
• Preventing customer dissatisfaction due to skill gaps**

Key Responsibilities

1. Domain Leadership & Technical Excellence

• Act as the domain expert for assigned discipline.
• Define and benchmark best-in-class quality standards.
• Challenge teams to raise technical depth and accuracy.
• Review complex designs, calculations, and deliverables.
• Ensure zero technical compromise in customer submissions.

2. Coaching & Capability Building

• Mentor and coach engineers to elevate technical capability.
• Develop structured learning paths for different experience levels.
• Create training modules, SOPs, and technical videos.
• Conduct internal knowledge-sharing sessions and workshops.
• Build second-line technical strength within the team.

3. Process Improvement & Efficiency

• Identify bottlenecks impacting productivity and quality.
• Standardize best practices and templates.
• Drive automation and smarter workflows where applicable.
• Improve turnaround time without compromising quality.
• Participate in discovery meetings with customers.
• Provide technical insights during pre-sales and proposal stages.
• Support technical proposal preparation and validation.
• Translate customer requirements into clear execution strategies.
• Ensure commitments made to customers are realistic and achievable.

5. Ownership & Accountability

• Take ownership of:
• Trial Period (TP) success.
• Zero loss of customers due to skill gaps.
• No TP losses due to weak technical positioning.
• Ensure delivery commitments are met in terms of:
• Quality
• Timeline
• Technical integrity
• Proactively flag risks and implement corrective actions.

6. Operational Excellence

• Ensure ongoing operational stability in live projects.
• Conduct periodic technical audits.
• Maintain quality consistency across accounts.
• Work closely with Delivery, Relationship Managers, and QA teams.