Style Associate - Velachery By Pass Road - Chennai

Kushals Fashion Jewellery; Chennai; Vor Ort; INR 240.000 - 360.000; Vollzeit

Zusammenfassung

Kushals Fashion Jewellery in Chennai is seeking a Style Associate to greet customers, showcase jewelry, and drive sales while maintaining store operations. You will be the brand face, delivering warm service and expert product knowledge.

You will work in a fast-paced retail environment, adapt to changing shifts, assist in deliveries, merchandising, and ensure the store remains inviting and compliant with SOPs.

Qualifikationen

• Minimum 2 years of experience in retail (freshers considered).
• Good communication and interpersonal skills.
• Ability to learn quickly and adapt to varied shifts.
• Positive and enthusiastic attitude; good grooming standards.

Aufgaben

• Understand customer needs and preferences to recommend jewelry pieces.
• Address customer queries effectively and elevate complex issues when required.
• Demonstrate knowledge of product categories and communicate product value to customers.
• Support the store in achieving store targets and stay updated with collections and promotions.
• Adapt to varying shift timings and be open to transfers within the cluster area.
• Assist in processing deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following SOPs.
• Collaborate with team members to ensure smooth store operations.
• Display sensitivity when addressing customer concerns and use sound judgment in challenging situations.

Kenntnisse

Customer service

Sales

Communication skills

Teamwork

Flexibility

Interpersonal skills

Ausbildung

Graduate / HSC / SSC

Jobbeschreibung

Job Description:

Job Title : Style Associate

Department : Retail Stores

Reports To : Store Manager

Role Summary : The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilities

Customer Focus

• Understand customer needs and preferences to recommend suitable jewelry pieces.
• Address customer queries effectively and elevate complex issues when required.

Sales Mastery

• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations Excellence

• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).

Collaboration

• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)