Style Associate - SS Colony - Madurai

Kushals Fashion Jewellery; Madurai District; On-site; INR 150,000 - 210,000; Full time

Job summary

Kushals Fashion Jewellery in Madurai district is seeking a Style Associate to act as the face of the brand, delivering exceptional customer experiences and helping drive sales through product knowledge and presentation. You will support store operations and merchandising, ensuring the store looks inviting and follows SOPs.

Join a team that values punctuality, flexibility, and teamwork, with shifts including weekends and evenings.

Qualifications

• Retail experience of 2 years required.
• Must be above 18 and below 28 years of age.
• Strong communication and presentation skills.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Address customer queries effectively and elevate complex issues.
• Demonstrate product knowledge and contribute to achieving store targets.
• Stay updated with latest collections and promotions.
• Assist in stock replenishment, merchandising, and store cleanliness.
• Support team with deliveries, online orders, and packing.
• Work across varying shifts, including weekends and evenings.

Skills

Good communication

Interpersonal skills

Ability to learn quickly

Positive attitude

Excellent presentation

Grooming standards

Flexibility

Adaptability

Education

Graduate / HSC / SSC

Job description

Job Description:

Job Title : Style Associate

Department : Retail Stores

Reports To : Store Manager

Role Summary : The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilities

Customer Focus

• Understand customer needs and preferences to recommend suitable jewelry pieces.
• Address customer queries effectively and elevate complex issues when required.

Sales Mastery

• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations Excellence

• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).

Collaboration

• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)