Style Associate - SARATH CITY MALL - HYD

Kushals Fashion Jewellery; Hyderabad; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery in Hyderabad is hiring a Retail Sales Associate to understand customer needs, recommend jewelry pieces, and demonstrate product benefits to help meet store targets.

You will handle queries, stay updated on new collections, assist with deliveries, packaging, stock replenishment and visual merchandising, follow SOPs, and work flexible shifts, including weekends.

Qualifications

• 2 years of experience in retail required.
• 18–28 years old.
• Excellent presentation and grooming standards.
• Flexibility to work varied shifts including weekends and evenings.

Responsibilities

• Understand customer needs and recommend jewelry pieces.
• Handle customer queries effectively and resolve issues.
• Demonstrate strong product knowledge.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities.
• Support store operations including deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team for smooth operations.
• Show sensitivity addressing customer concerns and exercise good judgment.

Skills

Customer service

Communication skills

Interpersonal skills

Learning ability

Education

Graduate / HSC / SSC with 2 years retail experience

Job description

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escape complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)

Benefits

• ESI
• PF