Style Associate -HYD - KOTHAPET

Kushals Fashion Jewellery; Hyderabad; On-site; INR 150,000 - 210,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery in Hyderabad is seeking a customer-oriented retail associate to understand needs, recommend jewelry pieces, and help achieve store sales targets. You will handle queries, demonstrate product knowledge, and ensure the store is clean and presentable.

Role requires 2 years retail experience or graduates with 2 years, age 20–35, basic computer skills, proficiency with POS systems, cash handling, and stock replenishment.

Qualifications

• Min HSC or higher; 2 years retail experience.
• Ages 20–35; flexible for shifts.
• Strong customer service and sales focus.
• Proven cash handling and stock control.
• Proficiency with POS and MS Office.
• Knowledge of visual merchandising.

Responsibilities

• Understand customer needs and recommend jewelry.
• Handle queries and escalate complex issues.
• Demonstrate strong product knowledge.
• Communicate value and support sales targets.
• Stay updated on new collections and promotions.
• Adapt to shifts and transfers within the cluster.
• Maintain punctuality and take on extra duties.
• Support store operations: deliveries, online orders, packaging, stock, and merchandising.
• Keep the store clean and visually appealing.
• Follow SOPs, policies, theft-prevention.
• Collaborate with team for smooth operations.
• Show sensitivity addressing customer concerns.

Skills

Customer service

Sales targets

POS systems

Cash handling

Stock replenishment

Visual merchandising

Team mentoring

Shift flexibility

Grooming standards

Communication skills

Education

Min HSC

Graduates with 2 years retail exp

Tools

POS systems

Job description

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and *escalate complex issues.*
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years
• of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and
• building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory
• management
• Proficient in POS systems and other relevant retail
• technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts

Benefits

• ESI
• PF