Style Associate - Model Town - Jalandhar

Kushals Fashion Jewellery; Jalandhar; On-site; INR 120,000 - 180,000; Full time

Job summary

Kushals Fashion Jewellery is seeking a Style Associate to represent the brand in-store, assist customers, and drive sales while maintaining store standards. The role requires strong communication, grooming, and a customer-first attitude, with availability for varied shifts including weekends and evenings.

The position emphasizes teamwork, product knowledge across jewelry lines, and adherence to SOPs to ensure a smooth shopping experience and brand consistency across the store network.

Qualifications

• 2 years of experience in retail (per candidate requirement)
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility to work varied shifts (including weekends and evenings)

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces
• Address customer queries effectively
• Demonstrate knowledge of product categories and features
• Communicate product value to customers
• Support store in achieving targets
• Stay updated with collections and promotions
• Adapt to varying shift timings
• Assist in processing store deliveries and online orders
• Assist in stock replenishment and visual merchandising
• Ensure store looks presentable and clean
• Support theft prevention and follow SOPs
• Collaborate with team to ensure smooth operations
• Work as a cohesive team player
• Address customer concerns with sensitivity
• Use judgment in challenging situations while maintaining brand standards

Skills

Customer service

Sales

Communication skills

Teamwork

Flexibility

Education

Graduate/HSC/SSC

Job description

Job Description

Job Title : Style Associate

Department : Retail Stores

Reports To : Store Manager

Role Summary : The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilities

• Understand customer needs and preferences to recommend suitable jewelry pieces.
• Address customer queries effectively and escape complex issues when required.
• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.
• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.
• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).
• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.
• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)