Style Associate - Phoenix Marketcity - Mumbai

Kushals Fashion Jewellery; Mumbai; On-site; INR 180,000 - 240,000; Full time

Job summary

Kushals Fashion Jewellery in Mumbai is seeking a Style Associate to greet customers, recommend pieces, and contribute to sales targets while ensuring smooth store operations.

You will learn product categories, stay updated on promotions, support deliveries and packing, assist with stock replenishment and visual merchandising, and work flexible shifts including weekends.

Qualifications

• Must have good communication and interpersonal skills.
• Ability to learn quickly and adapt to shifts.
• Grooming and presentation standards required.

Responsibilities

• Understand customer needs to recommend jewelry pieces.
• Address queries and escalate complex issues.
• Demonstrate product knowledge and features.
• Contribute to achieving store targets and promotions.
• Assist in stock replenishment and visual merchandising.
• Ensure store cleanliness and presentability.
• Support deliveries, online orders, and packing.
• Work as part of a cohesive team with flexibility.

Skills

Excellent communication

Interpersonal skills

Learn quickly

Positive attitude

Presentation grooming

Education

Graduate / HSC / SSC

Job description

Job Description

Job Title : Style Associate

Department : Retail Stores

Reports To : Store Manager

Role Summary : The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilities

• Understand customer needs and preferences to recommend suitable jewelry pieces.
• Address customer queries effectively and escalation complex issues when required.
• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.
• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.
• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).
• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.
• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)