Style Associate - KAMMANAHALLI -BLR

Kushals Fashion Jewellery; Bangalore Rural; On-site; INR 150,000 - 240,000; Full time

Job summary

Kushals Fashion Jewellery is seeking a Style Associate to represent the brand at retail stores. You will deliver exceptional customer experiences, assist in driving sales, and ensure smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Role requires good communication, grooming standards, and the ability to adapt to varied shifts including weekends. Freshers with 2 years of retail experience are welcome, age between 18 and 28.

Qualifications

• Graduate / HSC / SSC with 2 years of retail experience.
• Good communication and interpersonal skills.
• Willingness to work varying shifts, including weekends and evenings.
• Ability to learn quickly and maintain high grooming standards.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Demonstrate product knowledge and communicate value to customers.
• Support store targets and stay updated with collections and promotions.
• Assist in stock replenishment, deliveries, online orders, and merchandising.
• Collaborate with team to ensure smooth store operations.
• Maintain store cleanliness, presentability, and adherence to SOPs.

Skills

Communication skills

Interpersonal skills

Quick learner

Positive attitude

Presentation & grooming

Education

Graduate / HSC / SSC (Retail)

Job description

Job Description

Style Associate

Retail Stores

Store Manager

The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Customer Focus

• Understand customer needs and preferences to recommend suitable jewelry pieces.
• Address customer queries effectively and escalation complex issues when required.

Sales Mastery

• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations Excellence

• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).

Collaboration

• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.
• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)