Style Associate - G S Road - Guwahatti

Kushals Fashion Jewellery; Maharashtra; On-site; INR 180,000 - 240,000; Full time

Job summary

Kushals Fashion Jewellery is seeking a Style Associate to represent the brand, deliver exceptional customer experiences, and drive sales while ensuring smooth store operations. You will assist customers, stay updated on collections, and collaborate with the team to meet store targets.

The role requires flexibility to work varied shifts, including weekends and evenings, and a professional appearance with strong communication and interpersonal skills.

Qualifications

• 2 years of experience in retail.
• Good communication and interpersonal skills.
• Flexibility to work varied shifts including weekends and evenings.

Responsibilities

• Understand customer needs and preferences to recommend suitable jewelry pieces.
• Address customer queries effectively and escape complex issues when required.
• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections and promotions.
• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.
• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store SOPs.
• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.
• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Skills

Customer service

Sales

Product knowledge

Communication

Teamwork

Flexibility

Education

Graduate / HSC / SSC with 2 years retail experience

Job description

Job Description

Job Title : Style Associate

Department : Retail Stores

Reports To : Store Manager

Role Summary : The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilities : Customer Focus

• Understand customer needs and preferences to recommend
  suitable jewelry pieces.
• Address customer queries effectively and escape complex
  issues when required.

Sales Mastery

• Demonstrate knowledge of product categories, including
  features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations Excellence

• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).

Collaboration

• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)