Style Associate - BLR - RR Nagar

kushals.com; Bengaluru; On-site; INR 223,200 - 334,800; Full time

Job summary

Kushals.com in Bengaluru is looking for a Style Associate to represent the brand and deliver exceptional customer service. The role involves understanding customer needs, assisting in store operations, and contributing to team success. Candidates should have a retail experience of 2 years, be between 18 to 28 years of age, and possess good communication skills. The ideal candidate should show flexibility in working varied shifts. Join us to shape memorable shopping experiences!

Qualifications

• Must have 2 years of experience in retail.
• Candidates must be above 18 years and below 28 years of age.
• Flexibility to work varied shifts required.

Responsibilities

• Understand customer needs to recommend products.
• Assist in stock replenishment and visual merchandising.
• Ensure the store is presentable and clean.
• Support theft prevention by maintaining vigilance.
• Collaborate with team members for smooth operations.

Skills

Good communication skills

Interpersonal skills

Ability to learn quickly

Positive attitude

Presentation standards

Education

Graduate / HSC / SSC qualification

Job description

Role Summary

The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilities

Customer Focus

• Understand customer needs and preferences to recommend products.
• Address customer queries effectively and escalated complex issues when required.
• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections and promotions.

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations Excellence

• Assist the Senior Style Associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).
• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age.
• Good communication and interpersonal skills.
• Ability to learn quickly.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts (including