Style Associate - CHN - VR MALL

Kushals Fashion Jewellery; Chennai District; On-site; INR 167,400 - 290,160; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery in Chennai is hiring a retail executive to assist customers and drive store sales. You will suggest suitable jewelry pieces, share product knowledge, and ensure a polished shopping environment.

The role requires strong communication, a quick learner, and willingness to work flexible shifts, including weekends and evenings. You will collaborate with the team to maintain stock, assist online orders, and uphold store SOPs.

Qualifications

• Graduate, HSC or SSC with at least 2 years of retail experience.
• Age between 18 and 28 years.
• Strong communication and interpersonal skills.
• Quick learner with a positive, enthusiastic attitude.
• Excellent presentation and grooming standards.
• Willingness to work varied shifts, including weekends and evenings.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries and escalate complex issues.
• Demonstrate strong product knowledge and benefits.
• Support store operations including deliveries, online orders, and packaging.
• Maintain a clean, presentable, and visually appealing store.
• Follow SOPs, policies, and theft-prevention protocols.
• Collaborate with team for smooth store operations.
• Adapt to shift timings and transfers within the cluster.
• Show sensitivity addressing customer concerns.

Skills

Communication

Interpersonal skills

Quick learner

Positive attitude

Presentation & grooming

Shift flexibility

Education

Graduate/HSC/SSC with 2 years retail experience

Job description

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Graduate, HSC (Freshers), or SSC qualification with at least 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age.
• Good communication and interpersonal skills.
• Ability to learn quickly.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts (including weekends and evenings).

Benefits

• ESI
• PF