Student Counselor

Guide Study Abroad; Ernakulam; Hybrid; INR 250,000 - 380,000; Full time

Job summary

Guide Study Abroad in Kochi seeks a Student Counselor to help prospective students navigate study abroad options, assess academic backgrounds, interests, and career goals. You will recommend suitable countries, universities, and programs, while counseling with empathy and integrity.

The role combines in-person and online sessions, with documentation support, visa guidance, and collaboration with internal teams to ensure timely applications. Targets and student-first guidance are emphasized.

Qualifications

• Guidance for selecting courses and destinations.
• Clear communication with students, families, and partner institutions.
• Customer service with empathy, responsiveness, and professionalism.
• Understanding of education systems and admission processes in major destinations.
• Bachelor’s degree in Education, Psychology, Business, or related field preferred.

Responsibilities

• Conduct counseling sessions (in-person and virtual).
• Explain admission and visa requirements to students.
• Assist with documentation and timely application processing.
• Coordinate with internal teams to ensure timely progression.
• Respond to queries and maintain accurate interaction records.
• Participate in outreach activities such as information sessions or webinars.

Skills

Student Counseling

Career Counseling

Communication skills

Customer Service

Education systems knowledge

Organizational skills

Education

Bachelor's degree in Education, Psychology, or related field

Tools

CRM

Online meeting platforms

Job description

Company Description

Guide Study Abroad is a student-focused overseas education consultancy that supports aspiring learners in achieving their global education goals through clear guidance and expert assistance. The organization specializes in study opportunities across the UK, Australia, Germany, Ireland, Georgia, New Zealand, and Canada, offering end-to-end support from course selection to visa approval. Core services include university and course selection, application and admissions support, visa guidance, country-specific counseling, and scholarship and intake advice. The mission is to simplify the study abroad process by providing accurate information, ethical counseling, and practical support at every stage of a student's journey.

Role Description

This is a full-time hybrid Student Counselor role based in Kochi, with some flexibility for work from home. The Student Counselor will guide prospective students through the study abroad process, including understanding their academic background, interests, and career goals, and recommending suitable countries, universities, and programs. Daily responsibilities include conducting counseling sessions (in-person and virtual), explaining admission and visa requirements, assisting with documentation, and coordinating with internal teams to ensure timely application processing. The role also involves responding to student and family queries, maintaining accurate records of interactions and progress, and participating in outreach activities such as information sessions or webinars. The Student Counselor is expected to provide clear, ethical, and student-centric advice while meeting individual and team targets.

Qualifications

• Candidates should possess strong Student Counseling and Career Counseling skills to guide learners in selecting appropriate courses and destinations.
• Candidates should possess excellent Communication skills, including clear spoken and written communication for interacting with students, families, and partner institutions.
• Candidates should possess solid Customer Service abilities, with a focus on empathy, responsiveness, and maintaining professional relationships.
• Candidates should possess a good understanding of Education systems and admission processes in major study destinations.
• Relevant bachelor's degree (such as Education, Psychology, Business, or related field) preferred.
• Prior experience in student counseling, overseas education consulting, or academic advising is an advantage.
• Ability to work in a hybrid setting, manage multiple cases simultaneously, and use digital tools (CRM, online meeting platforms, office applications).
• Strong organizational skills, attention to detail, and a commitment to ethical, student-first counseling.