Student Counsellor-UK/Australia

aecc india; Mumbai Suburban; Presencial; INR 335 000 - 614 000; Tempo integral

Resumo da oferta

aecc india is seeking a Consultant/Senior Consultant to guide students through studying abroad, including eligibility checks, country/course/university recommendations, and visa documentation.

The role involves mentoring fellow counsellors, training on product knowledge, and supporting team leaders in client meetings and office events. Excellent communication is essential for success.

Qualificações

• Strong knowledge of destination and local education systems.
• 3+ years counselling experience preferably in the education industry.
• Ability to multitask under pressure and meet deadlines.
• Visible orientation towards high quality service as integral part of work ethics.
• Computer skills including Word, Excel and familiarity with CRM platform preferred.

Responsabilidades

• Handling student walk-ins for queries regarding studying abroad and provide consultancy with end-to-end solution.
• Assess students' eligibility and suggest appropriate country, course and university/college.
• Provide information regarding admission and visa documentation and other requirements.
• Manage all aspects of the admission process from case filing to visa application filing and follow-up.
• Stay updated with policy changes for destination countries.
• Coordinate with management and support team for client meetings and events.

Conhecimentos

Knowledge of education systems

Counselling experience

Multitasking under pressure

Service-oriented mindset

MS Word/Excel, CRM familiarity

Ferramentas

CRM platform

MS Word

MS Excel

Descrição da oferta de emprego

We are looking for a Consultant/Senior Consultant to help our students in the easy or hassle-free application or paperwork processing for their education seeking placement in international institutions. You will also be responsible for mentoring, providing training to fellow counsellors on product knowledge and supporting their ongoing professional development. This role will be working closely with the Team Leader and the Branch Manager to provide necessary support in client meetings, office related events, team building initiatives, etc. Excellent communication skills are essential.

ROLES & RESPONSIBILITIES:

• Handling student walk-ins for effectively address their queries regarding Studying abroad and provide comprehensive consultancy with end-to-end solution.
• Attain complete understanding of Students eligibility & suggest the most appropriate Country, Course and University/College.
• Provide detailed and accurate information regarding Admission and Visa documentation and other mandatory requirements.
• Responsibly handle all aspects of Admission process from Case filing with university, updating the students through regular communication, Visa application filing and address to any student query.
• Stay updated with all changes in policies, procedures & requirements for destination countries.
• Follow up with the potential students post their visit and ensure effective closure.
• Capable of preparing MIS reports as required by Management.
• 5 days working
• Supporting Management
• Good salary package

Requirements & Skills

• Strong knowledge of destination and local education systems
• 3+ years counselling experience preferably in the education industry
• Ability to multitask under pressure and meet deadlines.
• Visible orientation towards having high quality service as integral part of work ethics.
• Computer skills including Word, Excel and familiarity with CRM platform preferred.