Consultant/Sr. Consultant Australia (Multiple Locations, India)

AECC Group (AECC & StudyReach); Ludhiana; On-site; INR 600,000 - 900,000; Full time

Job summary

AECC Holdings Pty in India seeks a Consultant/Senior Consultant to assist students with study abroad admissions for Australia & New Zealand. You will mentor counsellors, participate in client meetings, and support team events while upholding AECC values and policies.

Responsibilities include guiding students, providing training to consultants, handling applications, and staying current on visa rules. You will collaborate with teams to promote opportunities and ensure high-quality student

Qualifications

• Bachelor (or above) qualification.
• 3+ years counselling experience preferably in the education industry.
• Strong knowledge of destination and local education systems.
• Excellent communication skills.
• Proficient computer skills including Word, Excel and familiarity with CRM platform.

Responsibilities

• Guide students through the study abroad process and ensure compliance with policies.
• Provide guidance, support, and training to consultants for high-quality service.
• Conduct one-on-one counseling sessions to assess goals and provide tailored advice.
• Stay updated on international education trends, admission requirements, and visa regulations.
• Assist students with applications, materials review, and admissions requirements.
• Advise on tuition, scholarships, and budgeting for living costs.
• Guide visa applications and ensure proper documentation.
• Organize events such as workshops and fairs to promote study abroad opportunities.
• Ensure counseling practices adhere to ethical standards and AECC values.
• Use CRM to track interactions and follow-ups.
• Collaborate with Marketing to coordinate ads.

Skills

Counselling experience

Communication skills

Problem solving

Multitasking

CRM familiarity

Time management

Ethical conduct

Education

Bachelor or above

Tools

CRM platform

Job description

Consultant/Senior Consultant Australia & New Zealand

Reporting to: Branch Manager

Locations: Delhi - Rajouri Garden, Delhi - Nehru Place, Gurugram Sec 30, Ludhiana, Hyderabad-Kukatpally, Ahmedabad, Surat, Vadodara, Anand

Job Overview

We are looking for a Consultant and Senior Consultant to help our students in the easy or hassle-free application or paperwork processing for their education seeking placement in international institutions. You will also be responsible for mentoring, providing training to fellow counsellors on product knowledge and supporting their ongoing professional development. This role will be working closely with the Team Leader and the Branch Manager to provide necessary support in client meetings, office related events, team building initiatives, etc. Excellent communication skills are essential.

Responsibilities

• Guiding students through the complex process of studying abroad, providing support, and ensuring compliance with all relevant policies and procedures.
• Provide guidance, support, and training to consultants to ensure high-quality services.
• Conduct one-on-one counseling sessions with students to understand their educational goals, assess their academic background, and provide tailored advice on suitable study abroad programs.
• Stay updated on international education trends, admission requirements, and visa regulations for various countries to offer accurate and relevant information to students.
• Assist students in the application process, including reviewing application materials, providing guidance on standardized tests, and ensuring compliance with admission requirements.
• Advise students on financial aspects, including tuition fees, scholarships, and budgeting for living expenses during their studies abroad.
• Guide students through the visa application process, ensuring they have the necessary documentation and understand the legal requirements for studying in a foreign country.
• Organize and participate in events such as workshops, seminars, and fairs to promote study abroad opportunities and provide information to prospective students.
• Ensure that counseling practices adhere to ethical standards, legal requirements, and industry regulations in alliance with AECC core values & business objectives.
• Utilize CRM tools to maintain accurate records of student interactions, track progress, and manage follow-ups.
• Interaction and Teamwork.
• Provide input on marketing activities to promote AECC brand and services and work with Marketing Coordinator to coordinate the advertisements on community newspapers and websites.
• Work with Marketing Manager & Team Leaders to develop relationships and projects with Institution representatives.

Requirements & Skills

• Bachelor (or above) qualification
• Strong knowledge of destination and local education systems
• 3+ year(s) counselling experience preferably in the education industry
• Ability to multitask under pressure and meet deadlines.
• Visible orientation towards having high quality service as integral part of work ethics.
• Computer skills including Word, Excel and familiarity with CRM platform preferred.
• Excellent communication skills
• Strong problem resolution skills

Working Conditions Details

Hours of work: 9:00 AM - 5:30 PM

Overtime expectations: Limited

Work environment: Desk Work

Travel requirements: Limited