Student Counsellor (Study Abroad)

Ed-hoc International; Thrissur; On-site; INR 180,000 - 350,000; Full time

Job summary

Ed-Hoc International in Thrissur invites a dedicated Student Counsellor (Study Abroad) to guide prospective students and families through the entire application journey. You will conduct one-on-one sessions, explain admissions and visa requirements, assist with documentation and applications, and coordinate with internal teams and international partners.

Accurate CRM records and participation in events reflect our student-centered approach.

Qualifications

• Guide learners on suitable study abroad pathways and long-term career options.
• Excellent spoken and written English to explain complex processes.
• Strong customer service to handle inquiries and support families.
• Understanding of education systems and international admissions processes.
• Bachelor’s degree in Education, Counseling, Psychology, or related field preferred.
• Experience in overseas education consultancy or admission counseling is an advantage.
• Strong organizational skills and ability to manage multiple student cases.

Responsibilities

• Conduct one-on-one counseling sessions with prospective students and families.
• Explain admission and visa requirements and support documentation.
• Assist with application processes and coordinate with internal teams and international partners.
• Provide up-to-date information on education systems, scholarships, and accommodation.
• Maintain accurate CRM records and participate in events or seminars.
• Deliver professional, empathetic support reflecting Ed-Hoc International’s values.

Skills

Student Counseling

Career Counseling

Communication skills

Customer Service

CRM tools

Education

Bachelor's degree in Education

Bachelor's degree in Counseling

Bachelor's degree in Psychology

Bachelor's degree in Business

Tools

CRM software

Job description

Company Description

Ed-Hoc International is a globally trusted overseas education consultancy with its Head Office in Ireland and a growing presence across India, the UK, the UAE, Bangladesh, and Sri Lanka. The organization supports students in achieving their international education and career goals through personalized guidance and end-to-end services. Ed-Hoc International assists with admissions to leading universities in countries such as Ireland, the UK, Germany, France, Canada, Australia, New Zealand, and more. Its comprehensive support covers career counseling, university and course selection, admission processing, visa assistance, scholarships, accommodation, education loans, test preparation, and post-arrival guidance. Backed by experienced consultants and strong university partnerships, the company is committed to transparent, reliable, and student-centered services that make studying abroad a seamless experience.

Role Description

This is a full-time, on-site Student Counsellor (Study Abroad) role based in Thrissur. The Student Counsellor will guide prospective students and families through the entire study abroad process, including initial inquiries, profiling, and matching students with suitable countries, universities, and courses. Day-to-day responsibilities include conducting one-on-one counseling sessions, explaining admission and visa requirements, supporting documentation and application processes, and coordinating with internal teams and international partners. The role involves providing up-to-date information on education systems, scholarships, accommodation, and financial options, as well as following up with students to ensure timely application completion. The Student Counsellor will maintain accurate records in the CRM, participate in events or seminars, and deliver professional, empathetic support that reflects Ed-Hoc International’s student-focused values.

Qualifications

• Candidates should possess strong Student Counseling and Career Counseling skills to guide learners on suitable study abroad pathways and long-term career options.
• Candidates should possess excellent Communication skills, including clear spoken and written English, to explain complex processes and interact with diverse stakeholders.
• Candidates should possess solid Customer Service skills to handle inquiries, resolve concerns promptly, and provide a supportive experience for students and families.
• Candidates should possess a good understanding of Education systems, overseas admissions processes, and international university requirements.
• Relevant qualifications such as a bachelor’s degree in Education, Counseling, Psychology, Business, or a related field are preferred.
• Prior experience in overseas education consultancy, student advising, or admission counseling will be an advantage.
• Strong organizational skills, attention to detail, and the ability to manage multiple student cases simultaneously are beneficial.
• Comfort with using CRM tools, email, and online communication platforms to track leads and support students throughout the application journey is desirable.