Strategy & Operations Director

Voy; New Delhi; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Voy India is seeking a Strategy & Operations leader to join the founding team in Delhi, building scalable processes across growth, partnerships, and patient experience. You will own end-to-end initiatives, drive cross-functional collaboration with product, tech, clinical, and operations, and shape the trajectory of a fast-growing health-tech platform.

The ideal candidate has 8–15 years in strategy/operations or consulting, a proven record of leading cross-functional initiatives, and a

Qualifications

• 8-15 years of experience in strategy, operations, consulting, or similar roles.
• Proven ability to execute and lead cross-functional initiatives and teams.
• Willingness to relocate to Delhi and build from scratch.

Responsibilities

• Own end-to-end strategic initiatives and operational projects across Growth, Partnerships, and Patient Experience.
• Lead discovery, run 2-3 pilots, and decide where to invest resources.
• Hire, train, standardize SOPs, collaborate with product teams, and scale initiatives.

Skills

Strategy

Operations

Cross-functional leadership

Execution

Job description

Today, Voy has around 750,000 active customers and has treated more than 2 million people since we began. We work across the UK, Germany, Brazil and India to make a new future of healthcare a reality. We're approaching $1bn in ARR and have grown more than 100% year on year, every year since inception. At Voy, we let the evidence do the talking. In a published study of over 100,000 people, those who reached 12 months in the Voy programme and stayed engaged lost up to 24% of their body weight.

About Voy India

Voy is one of the fastest growing global health-tech startups - serving over 2 million customers and redesigning healthcare from the ground up. We operate in a broad range of healthcare categories - including weight loss, hair loss, dermatology, men's & women's health, and preventative health. We're present in the UK, Germany, & Brazil, and have recently expanded to India.

Voy entered India through the 100% acquisition of EarlyFit, which was founded in 2025 as India's first full-stack, tech-led GLP-1 led metabolic care platform. At the intersection of healthcare, science, and consumer technology, we combined GLP-1, medical expertise, endocrinologist-led care, diagnostics, nutrition coaching, and ongoing behavioural support into one seamless experience.

About the space

GLP-1s represent a quantum leap in healthcare (think penicillin!) and possibly the biggest healthcare opportunity of our lifetimes. The GLP market went from 0 to $60B in just 8 years and estimated to grow to $200B in the next 10. Several multi-billion dollar companies like Voy, Found, Ro and Hims and Hers have ridden this wave that’s only just arrived in India with the 2025 launch of Mounjaro and Ozempic. We're 8 years behind the US and Europe (which is super frustrating but also...) means there is a unique opportunity to category-create in a white space (think Paytm for mobile wallets) and in the process, give 10+ years of healthy life to each patient we onboard. Sure, we have some catching up to do but the Indian GLP space has something the West doesn't - Generics. The patent for semaglutide (Ozempic) in India expired in March 2026 bringing monthly medication prices from Rs 20k a month to Rs3k a month. With 250 million obese Indians who can now suddenly afford life-changing medical help that's never existed in the country before, you do the math.

Strategy & Operations - Role Overview

The S&O (Strategy & operations) role offers an opportunity to join the founding team of Voy India (formerly Earlyfit) in building 1-10. We're scaling aggressively with the full backing of a tech, clinical and patient ops powerhouse that has 7+ years' experience serving 2mn+ customers globally across not just weight loss but also hair loss, TRT, HRT, dermatology and more.

This role is a generalist that will be thrown at many business problems over their time here - some big, some small, some that will take a few weeks and IC laser focus and some that will take months and a team of 50. The role needs a high-ownership executor with a strategic mind and a builder mindset. Somebody not afraid to take risks, test and fail fast and then pivot quickly. We throw you at any business problem whether that's in Acquisitions/Growth, Partnerships or Patient Experience/Retention - you take the problem head on, lead discovery, run 2-3 quick pilots, tell us what you want to bet on and then take all the resources you need to execute and scale. Hire, train, standardize/set SOPs, use product teams, and work cross functionally. And finally, work yourself out of the project so it continues to thrive and grow while you move to your next business problem.

E.g. if Patient Experience is where you land, this would mean working cross functionally across Operations, Tech, Clinical teams and Customer Support, owning the entire customer journey from first payment to retention which would be your North Star Metric.

If this sounds like you, and you have :

• 8-15 years experience in strategy, operations, consulting, or similar roles
• Proven ability to execute and lead cross-functional initiatives and teams
• A desire to come to Delhi and build from scratch

Some reading before we meet?

App: https://joinvoy.in/get-app

Instagram: https://www.instagram.com/joinvoyindia/

Voy India in the News

Economic Times

Business Standard

Others

Not about Voy or GLP-1s but still an interesting read!

https://a16z.com/the-biggest-company-in-the-world/