Strategic Accounts Manager

Keka Technologies Private Limited; Gurgaon; On-site; INR 3,000,000 - 5,400,000; Full time

Benefits offered by this job

High-visibility incentives

Career growth potential

Fast-paced merit-driven culture

Growth in strategic verticals

Job summary

Lepton is seeking a Strategic Account Manager to drive revenue growth and executive-level relationship management across top enterprise customers. You will manage a portfolio of strategic accounts from strategy through renewals, cross-sell, and upsell, coordinating with product, delivery, and customer success teams.

You will engage with C-level stakeholders, lead major deal cycles, and align solutions to customers’ digital transformation goals, while ensuring high customer satisfaction and

Qualifications

• Bachelor’s degree mandatory; MBA preferred.
• 6+ years in enterprise/technology/SaaS account management or strategic sales.
• Proven track record managing multi-country, high-value enterprise accounts.
• Experience handling complex B2B contracts and licensing models.
• Ability to influence C-level stakeholders and manage long sales cycles.

Responsibilities

• Develop and execute account growth strategies for strategic/high-value accounts.
• Build CXO/VP/Director-level relationships to drive long-term partnerships.
• Identify and convert upsell, cross-sell, multi-year renewals, platform adoption opportunities.
• Lead quarterly and annual account planning, QBRs/EBRs, roadmap discussions and pricing.
• Maintain deep understanding of customer priorities and digital transformation goals.
• Own revenue lifecycle for cross-sell/upsell: proposals, negotiations, contracting, closure, invoicing follow-up.
• Coordinate with pre-sales, delivery, finance, and product to ensure timelines and satisfaction.
• Manage risk flags and churn signals, and escalate where needed.
• Maintain accurate forecasts, pipeline visibility, CRM hygiene, and dashboards.
• Represent Lepton in leadership discussions and strategic partnerships within accounts.

Skills

Executive relationship management

Strategic account management

Revenue growth planning

C-level engagement

Cross-functional collaboration

Education

Bachelor’s degree

MBA (Sales/Marketing/IT/Business)

Job description

The Strategic Account Manager will be responsible for driving revenue growth, and executive-level relationship management across key enterprise customers. This role manages a portfolio of top strategic accounts and is fully accountable for account success — from account strategy planning to renewals, cross-sell, and upsell.

As an individual contributor, the role requires strong coordination with internal stakeholders across product, solutioning, delivery, and customer success.

• Develop and execute account growth strategies for assigned strategic / high-value accounts aligned with annual revenue targets.
• Build trusted relationships at CXO, VP, Director, Procurement, and Technical leadership levels to drive long-term partnership.
• Identify and convert opportunities for upsell, cross-sell, multi-year renewals, and platform adoption across
• Lead quarterly and annual account planning, QBRs, EBRs, roadmap discussions, pricing negotiations, and commercials.
• Maintain deep understanding of customers’ business priorities, digital transformation goals, and industry trends to position Lepton solutions as a strategic enabler.
• Own full revenue lifecycle for cross sell and upsell: account penetration → proposals → negotiations → contracting → closure → invoicing follow-up with internal teams.
• Closely coordinate with pre-sales, delivery, finance, and product teams to ensure project timelines, customer satisfaction, and retention.
• Manage risk flags, churn signals, commercial deviations, and SLA performance proactively and elevate internally when needed.
• Maintain accurate sales forecasts, pipeline visibility, CRM hygiene, and stakeholder dashboards.
• Represent Lepton in leadership discussions, governance councils, and strategic partnership forums within assigned accounts.
• Bachelor’s degree mandatory; MBA (Sales, Marketing, IT, Business Management or related field).
• 6+ years of experience in enterprise / technology / SaaS account management or strategic sales roles.
• Proven track record of managing and scaling high-value enterprise accounts with multi-million annual revenues.
• Experience handling complex B2B technology contracts, licensing models, and multi-country engagements is a strong advantage.
• Ability to engage and influence C-level stakeholders and manage long sales cycles with a consultative approach.
• Strong understanding of solution/value selling; exposure to GIS, location intelligence, SaaS, cloud, data analytics, or telecom tech is preferred.
• Excellent communication, negotiation, and executive presence.

Why Join Us

• Opportunity to be a part of the 10X growth story with Lepton SaaS products
• Opportunity to drive business for cutting-edge Location Intelligence products impacting global brands and
• High-visibility role with strong performance-linked incentives and career growth potential.
• Fast-paced and merit-driven work culture with opportunities to work on strategic industry verticals.