Strategic Account Manager (Delhi)

Educational Initiatives Pvt. Ltd.; Delhi; On-site; INR 1,400,000 - 2,600,000; Full time

Job summary

Educational Initiatives Pvt. Ltd. seeks a Strategic Accounts Manager to own and grow relationships with India’s leading school groups and educational institutions.

You will blend business development, account expansion, and customer success to drive revenue while delivering measurable outcomes, using AI-assisted selling and data insights to shape consultative conversations. You will build trusted partnerships with senior stakeholders, manage quarterly reviews, ensure seamless product adoption,

Qualifications

• 5–10 years of experience in Enterprise Sales, Key Account Management, Consulting, or Business Development
• Experience in Education, EdTech, or B2B solutions is preferred
• Proven track record of managing large strategic accounts and delivering revenue growth

Responsibilities

• Acquire new strategic school groups and institutional partnerships.
• Develop annual account growth plans for every assigned group.
• Drive new business from existing accounts through cross-selling and upselling Ei's portfolio.
• Identify expansion opportunities across all schools within a group.
• Build trusted relationships with Chairs, Trustees, CEOs, Directors, Academic Heads, and Principals.
• Become the single strategic partner for assigned school groups.
• Conduct quarterly business reviews with leadership teams.
• Ensure seamless implementation across all products.
• Monitor customer health and proactively address risks.
• Own commercial closure from proposal to payment.
• Ensure timely collections and contract renewals.
• Build Ei's visibility within school groups, associations, and educational networks.
• Create demand through workshops, leadership forums, webinars, and thought leadership.
• Develop advocates and champions within school ecosystems.
• Generate referrals and expand influence across group schools.
• Leverage AI tools to improve prospecting, account planning, proposal creation, and customer engagement.
• Use educational research and learning outcome data to build consultative sales conversations.
• Stay updated on AI trends, school transformation, competency-based education, and assessment practices.
• Bring data-driven insights that help customers improve learning outcomes.
• Gather customer feedback.
• Recommend new solutions for strategic customers.

Skills

Strategic Account Management

Relationship Management

Consultative Selling

Business Planning

Data Analysis

Presentation Skills

AI-enabled Productivity

CRM Management

Market Research

Educational Consulting

Job description

TheStrategic Accounts Manager is responsible for owning and growing relationshipswith India's leading school groups and strategic institutions.

Itcombines business development, account expansion, customer success, marketcreation, and strategic partnership management to drive sustainable revenuegrowth while ensuring measurable customer outcomes.

KeyResponsibilities

1. Revenue Growth

Acquire new strategic schoolgroups and institutional partnerships.

Develop annual account growthplans for every assigned group.

Drive new business from existingaccounts through cross-selling and upselling Ei's portfolio.

Identify expansion opportunitiesacross all schools within a group.

2. Strategic Account Management

Build trusted relationships withChairpersons, Trustees, CEOs, Directors, Academic Heads, and Principals.

Become the single strategicpartner for assigned school groups.

Conduct quarterly businessreviews with leadership teams.

Ensure seamless implementationacross all products.

Monitor customer health andproactively address risks.

4. Collections & CommercialOwnership

Own commercial closure fromproposal to payment.

Ensure timely collections andcontract renewals.

5. Market Creation

Build Ei's visibility withinschool groups, associations, and educational networks.

Create demand through workshops,leadership forums, webinars, and thought leadership.

Develop advocates and championswithin school ecosystems.

Generate referrals and expandinfluence across group schools.

6. AI & Research-Led Selling

Leverage AI tools to improveprospecting, account planning, proposal creation, and customer engagement.

Use educational research andlearning outcome data to build consultative sales conversations.

Stay updated on AI trends,school transformation, competency-based education, and assessment practices.

Bring data-driven insights thathelp customers improve learning outcomes.

8. Voice of Customer

Gather customer feedback.

Recommend new solutions forstrategic customers.

Requirements

PreferredSkills

• Strategic Account Management
  
• Relationship Management
  
• Consultative Selling
  
• Business Planning
  
• Data Analysis
  
• Presentation Skills
  
• AI-enabled Productivity
  
• CRM Management
  
• Market Research
  
• Educational Consulting
  

Qualification& Experience

5–10 years of experience in Enterprise Sales, Key Account Management, Consulting, or Business Development

Experience in Education, EdTech,or B2B solutions is preferred

Proven track record of managinglarge strategic accounts and delivering revenue growth

The IdealCandidate

Weare looking for someone who:

Thinks like a business owner,not just a salesperson.

Uses research and data toinfluence customer decisions.

Embraces AI to work smarter andfaster.

Balances commercial success witheducational impact.

Thrives in ambiguity and takes completeownership of outcomes.