Strategic Account Manager, Account Management

Amazon Inc.; Bengaluru; On-site; INR 1,200,000 - 2,600,000; Full time

Job summary

Amazon India seeks a Strategic Account Manager to oversee a portfolio of top seller accounts in Bengaluru and drive growth in collaboration with internal teams. The role focuses on building strong relationships, delivering on objectives, and improving customer-facing inputs.

You will develop strategic account plans, manage seller relationships, analyze performance, and deliver data-driven recommendations to sustain leadership in the category.

Qualifications

• 2+ years of sales experience.
• 2+ years of sales or account management experience.

Responsibilities

• Champion seller needs and build strong communication with all levels of the seller's organization.
• Develop and execute strategic account plans to grow the seller's business.
• Drive new product launches and expansion by partnering with BD and onboarding teams.
• Improve seller operations to deliver a great consumer experience.
• Analyze business data and publish executive-level recommendations and action plans.

Skills

Sales experience

Account management

Job description

Strategic Account Manager, Account Management

In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the sales organisation. She/He will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.

Key job responsibilities

• Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
• Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
• Work with sellers to improve operational aspects of their business in providing a great consumer experience.
• Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.

Basic Qualifications

• 2+ years of sales experience

Preferred Qualifications

• 2+ years of sales or account management experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.