Strategic Account Manager

MyTravaly

Bengaluru

On-site

INR 900,000 - 1,500,000

Full time

14 days+

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Benefits offered by this job

Salary + PF + Incentives

Job summary

MyTravaly is seeking an experienced Account Manager to lead strategic relationships with revenue management companies, overseeing end-to-end account performance and growth.

You will coordinate onboarding, inventory mapping, pricing, and connectivity between partners and MyTravaly, ensuring accurate, active, and competitive listings.

The role requires strong communication, analytical skills, and the ability to work across product, tech, and sales teams from Bengaluru.

Qualifications

3–6 years of experience in account management, strategic partnerships, OTA, travel technology, hotel distribution or hospitality technology.
Experience managing large B2B accounts or enterprise clients.
Understanding of OTA, hotel distribution, channel manager, PMS, booking engine or hotel technology ecosystems.
Strong analytical and reporting skills.
Excellent communication and stakeholder-management abilities.

Responsibilities

Own the overall Revenue management companies' account relationship at MyTravaly and act as the primary operational and commercial contact.
Maintain regular communication with Revenue management companies stakeholders and conduct weekly operational reviews and monthly business reviews.
Prepare account plans, performance reports and growth plans, identify opportunities to increase the strategic value of the partnership.
Ensure properties are onboarded and activated on MyTravaly, monitor mapping, rates, availability and content, and coordinate inventory corrections.
Coordinate connectivity, API/channel synchronization, and issue resolution with MyTravaly's Technology/Product teams.

Skills

Account management

Strategic partnerships

OTA / travel tech

Hotel distribution

Analytical reporting

Stakeholder management

Excel/Sheets

APIs understanding

Problem solving

Independent work

Education

Bachelor's degree in a relevant field

Tools

Channel managers

Booking engines

PMS / hotel tech systems

Job description

Key Responsibilities1. Strategic Account Management

Own the overall Revenue management companies' account relationship at MyTravaly.
Serve as the primary operational and commercial contact for Revenue management companies.
Maintain regular communication with Revenue management companies stakeholders.
Conduct weekly operational reviews and monthly business reviews.
Prepare account plans, performance reports and growth plans.
Identify opportunities to increase the strategic value of the partnership.

2. Revenue management companies Property & Inventory Management

Ensure Revenue management companies properties are successfully onboarded and activated on MyTravaly.
Monitor property mapping, room types, rates, availability and content.
Identify inactive, unmapped or non-bookable properties.
Coordinate inventory corrections and activation with Revenue management companies.
Ensure Revenue management companies inventory remains accurate, competitive and bookable.
Coordinate Revenue management companies–MyTravaly connectivity and distribution requirements.
Monitor API/channel connectivity and synchronization.
Track mapping, rate, availability and booking issues.
Coordinate with MyTravaly's Technology/Product teams for resolution.
Maintain a structured technical issue and escalation tracker.

3. Technology & Distribution Coordination

Coordinate Revenue management companies–MyTravaly connectivity and distribution requirements.
Monitor API/channel connectivity and synchronization.
Track mapping, rate, availability and booking issues.
Coordinate with MyTravaly's Technology/Product teams for resolution.
Maintain a structured technical issue and escalation tracker.

Key Responsibilities1. Strategic Account Management

Own the overall Revenue management companies' account relationship at MyTravaly.
Serve as the primary operational and commercial contact for Revenue management companies.
Maintain regular communication with Revenue management companies stakeholders.
Conduct weekly operational reviews and monthly business reviews.
Prepare account plans, performance reports and growth plans.
Identify opportunities to increase the strategic value of the partnership.

2. Revenue management companies Property & Inventory Management

Ensure Revenue management companies properties are successfully onboarded and activated on MyTravaly.
Monitor property mapping, room types, rates, availability and content.
Identify inactive, unmapped or non-bookable properties.
Coordinate inventory corrections and activation with Revenue management companies.
Ensure Revenue management companies inventory remains accurate, competitive and bookable.

3. Technology & Distribution Coordination

Coordinate Revenue management companies–MyTravaly connectivity and distribution requirements.
Monitor API/channel connectivity and synchronization.
Track mapping, rate, availability and booking issues.
Coordinate with MyTravaly's Technology/Product teams for resolution.
Maintain a structured technical issue and escalation tracker.

Requirements

3–6 years of experience in account management, strategic partnerships, OTA, travel technology, hotel distribution or hospitality technology.
Experience managing large B2B accounts or enterprise clients.
Understanding of OTA, hotel distribution, channel manager, PMS, booking engine or hotel technology ecosystems.
Strong analytical and reporting skills.
Excellent communication and stakeholder-management abilities.
Strong Excel/Google Sheets skills.
Ability to understand APIs, inventory connectivity and hotel distribution workflows.
Strong problem-solving and follow-up discipline.
Ability to work across multiple internal departments.
Willingness to take ownership and operate independently.

Preferred Experience

Candidates with experience working with or managing relationships involving: