Key Account Manager - Bangalore

MakeMyTrip; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

MakeMyTrip is seeking a Key Account Manager in Bangalore to lead growth for alternate accommodation chains. You will manage end-to-end relationships, engage with senior partners, and coordinate cross-functionally to deliver agreed actions.

You will drive strategic opportunities, optimize inventory and pricing, and mentor partners through our extranet tools. Strong communication and negotiation skills are essential.

Qualifications

• Masters degree with 2-6 years of experience in sales/Travel Trade/Key Account Management/B2B Sales.
• Experience handling multiple accounts as a partner is preferred.
• Proficiency in MS Excel and MS PowerPoint.

Responsibilities

• Build and manage relationships with key accounts in Alternate Accommodation.
• Drive strategic engagement with senior management in partner chains.
• Coordinate with internal teams (category, revenue, marketing) to execute plans.
• Lead regional field activities and meetings to review performance and drive growth.
• Identify growth opportunities within the MakeMyTrip ecosystem in collaboration with partners.
• Ensure compelling property marketing and up-to-date content across listings.
• Share market insights and conduct comp-set analyses to guide strategy.

Skills

Relationship management

Strategic engagement

Stakeholder management

Negotiation

Communication skills

Education

Master's degree

Tools

MS Excel

MS PowerPoint

Job description

About The Opportunity

Role: Key Account Manager

Designation: Senior Executive/Assistant Manager

Reporting To: Zonal Manager

Location: Bangalore

About The Function

In sync with the evolving preferences of 64% of Indian travelers, MakeMyTrip redefines travel experiences with Alternate Accommodation. The distinctive offerings go beyond conventional stays from Private Villas and Apartments to Houseboats, Treehouses, and Tents/Camps.

As a key growth business, MakeMyTrip has rapidly expanded to meet the rising demand for unconventional travel. Elevate your journey with us, whether it's a shared space with private rooms or an entire property for an exclusive retreat.

About The Role

This role is a critical part of our Key Accounts Team in Alternate Accommodation Business. The Incumbent would have end to end responsibility of driving growth for key chain accounts through regular engagement with stakeholders of these chains. This would involve sharing necessary business insights and recommendations with key external stakeholders and ensuring a smooth execution of agreed actionable by coordinating with internal cross functional teams such as category, revenue and marketing.

What Will You Be Doing

• Relationship and Key Account Management:


• Strategic Engagement: Drive impactful connections with senior management in Alternative Accommodation Chains, ensuring sustained performance.


• Collaboration: Collaborate with partners in the portfolio, providing industry-best expertise, metrics, and strategic recommendations.


• On-Field Leadership: Engage with decision-makers in your region, shaping the future of alternative accommodation experiences at the forefront.


• Portfolio Management and Driving Growth for units:


• Strategic Growth Identification : Collaborate closely with partners to identify growth opportunities within the expansive MakeMyTrip Ecosystem.


• Compelling Property Marketing: Ensure compelling and relevant content is consistently updated to effectively market properties on MakeMyTrip.


• Performance Enhancement: As the account stabilizes, lead the charge by reviewing monthly production reports and providing constructive feedback to top-performing chains. Plan and execute impactful market visits and review meetings (virtually and in person) to drive continuous improvement. Conduct training sessions for partners on our extranet to enhance their effective use.


• Insightful Market Analysis: Develop insightful review reports and share market insights with the Alternate Accommodation team. Conduct comp-set analysis to strategically drive growth for the unit.


• Negotiation Skills:


• Strategic Partnership Mastery : Expertly network, initiate deals, negotiate, and close impactful partnerships with chains.


• Optimized Inventory Management: Ensure year-round availability and competitive pricing, optimizing inventory for maximum impact.


• Innovative Property Marketing : Strategize to elevate property marketing, ensuring a compelling and competitive market presence.


• Exclusive Deal-Making Prowess: Secure exclusive deals with partners, delivering a distinct competitive edge for MakeMyTrip.

Qualification & Experience

• Masters degree from a reputed institute with 2-6 years of experience in sales/Travel Trade/ Key Account Management/ Contracting/B2B Sales.


• Experience in handling multiple accounts as a partner is preferred.


• Proficiency in MS Excel and MS Power-point.

Key Success Factors For The Role

• Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills.


• High on energy, team player coupled with a great attitude.


• Proficiency in MS Excel and MS Power-point.