Store Manager

Kimirica; Pune District; Presencial; INR 700.000 - 1.000.000; Jornada completa

Descripción de la vacante

Kimirica is seeking a Store Manager for our Koregaon Park, Pune store to run end to end operations, own sales, store P&L, inventory and the luxury customer experience.

You will lead a team of Assistant Store Managers and Beauty Advisors, hire and train, manage rosters, ensure SOPs, and drive clienteling, store visuals and campaigns. This role requires 3–6 years in luxury retail and weekend availability.

Join a luxury D2C brand committed to memorable experiences.

Formación

• 3–6 years of experience in retail store management, preferably in luxury, premium beauty, fragrance, skincare or lifestyle retail.
• Proven track record of achieving sales targets and managing a store team.
• Understanding of store P&L, inventory management and visual merchandising.
• Strong customer service, clienteling and consultative selling skills.
• Comfortable with retail working hours, weekends and festive peaks.

Responsabilidades

• Drive sales and achieve daily, monthly and quarterly targets while protecting margins.
• Deliver the luxury experience with personalized consultations and gifting.
• Lead and train Assistant Store Managers and Beauty Advisors; manage rosters and performance.
• Track KPIs like conversion, ATV, UPT, footfall and advisor productivity.
• Build relationships to grow repeat customers and loyalty.
• Maintain visual merchandising and planograms per brand guidelines.
• Manage inventory, stock levels, inward/GRN accuracy, cycle counts.
• Oversee SOP compliance, cash, billing and POS operations.
• Execute promotions and launches on time.

Conocimientos

Retail store management

Sales target achievement

Team leadership

Clienteling / luxury customer service

POS / billing systems

MS Excel

Educación

Graduate in any stream

Descripción del empleo

Employment type: Full-time

Experience: 3-6 years in retail store management, preferably in luxury, premium beauty, fragrance, skincare or lifestyle retail

About Kimirica

Kimirica is a luxury D2C brand offering premium Bath & Body, Skincare, Personal Care, Fragrances, Home Fragrance and Gifting products. Every Kimirica store is designed to feel like an escape, and we are looking for a Store Manager who makes sure it performs as beautifully as it feels.

About the Role

As Store Manager, you will run our Koregaon Park, Pune store end to end. You will own sales, store P&L, team performance, inventory and the luxury customer experience, and make sure every customer who walks in leaves with a memorable Kimirica experience.

What You'll Do

• Drive sales: Achieve daily, monthly and quarterly sales targets while protecting margins and controlling store expenses.
• Deliver the luxury experience: Ensure every customer touchpoint reflects Kimirica's premium positioning, from personalised consultations to fragrance experiences and gifting.
• Lead the team: Hire, train, coach and motivate Assistant Store Managers and Beauty Advisors, with a focus on product knowledge, grooming, clienteling and consultative selling. Manage rosters, attendance and performance.
• Track store KPIs: Monitor conversion, ATV, UPT, footfall and Beauty Advisor productivity, and take quick action on gaps.
• Build customer relationships: Grow repeat customers and loyalty through clienteling, follow-ups and gifting.
• Maintain visual merchandising: Keep the store display, planogram and window as per brand guidelines, and update them for launches, festivals and campaigns.
• Manage inventory: Ensure stock availability, inward and GRN accuracy, cycle counts and stock audits, and keep stock loss and shrinkage low.
• Run store operations: Ensure SOP compliance, cash and billing accuracy, POS operations, cleanliness and safety.
• Execute promotions: Roll out offers, campaigns and launches on time and as per brand standards.
• Report with insight: Share daily sales reports, weekly and monthly MIS, and coordinate with the Retail, Supply Chain, Marketing, VM and Finance teams.

What You Bring

• 3-6 years of experience in retail store management, preferably in luxury, premium beauty, fragrance, skincare or lifestyle retail
• Proven record of achieving sales targets and managing a store team
• Understanding of store P&L, inventory management and visual merchandising
• Strong customer service, clienteling and consultative selling skills
• Working knowledge of POS / billing systems and MS Excel (daily sales and MIS reporting)
• Good team leadership, communication and problem-solving skills
• A genuine commitment to premium customer experience and luxury brand standards
• Graduate in any stream (retail or business qualification is an advantage)
• Comfortable with retail working hours, weekends and festive peaks

How Success Is Measured

• Sales target achievement and like-for-like growth
• Conversion, ATV and UPT
• Customer satisfaction and repeat customer rate
• Inventory accuracy and stock loss
• Audit and SOP compliance scores
• Team productivity and retention